2 calls on Saturday afternoon:
"You've got a black Peugeot on your forecourt - is it for sale & can you Email me some pictures" Me: "It is and I could, but it's not been cleaned and prepped yet" "Never mind, send me some pictures if you can, as I really need a car and I think it is just what I'm looking for" Me; "Will do" So dropped everything and took some pics in the pi$$ing rain and sent them to him. Email arrived at 19.30hrs: "Thanks for those.... I'm away all next week so I'll ring you when I get back. Nice.
Phone rings while I'm with some punters: "I'm ringing about the Merc you've got advertised" Me: "Excellent. How can I help?" Him: "What can you tell me about it?" Me: "Have you read the advert, looked at the pictures and watched the video?" Him: "Yes". Me: "Can't really add much, but I've got some customers sat in front of me, so I'll ring you back in a few minutes and we can chat about it". Him: "You shouldn't have answered the phone if you couldn't talk to me" Me: "Eh? You would have preferred it if I ignored your call?" Him: "Yeah. I want to talk about it now." Me: "You've lost me" Him: "and you've lost a sale - you shouldn't have answered". Me: "I'm inclined to agree with you now....bye"