Nick M.K.

Advanced Members
  • Content Count

  • Joined

  • Last visited

  • Days Won


Posts posted by Nick M.K.

  1. Ouch. Just missed the cut. 

    First ask your customer if they like the car and want to keep it for some “cashback”. 

    You made a genuine mistake, you knew 16 reg was compliant and hope your cust will understand. 

    If no then begin negotiating. 

    In his email does it specifically say ULEZ or another word?

  2. CRA states that a car should be fit for a specific purpose. 

    Customer specifically wanted Ulez compliant. If it isn’t and he was told it was, the car was missold. 

    Having said that he has owned it for a long time. 

    I would offer to buy it back at a lower price or a refund that takes into account the use, mileage and added owner. 

    Before you do anything though check online if it is indeed non-ulez compliant. 

  3. In 2014 I spent £900 on the entry level Snap On Ethos. 

    This has probably been the best £900 I spent on anything, for a dealer that has no workshop that machine has served me really well, it's very fast and codes are very accurate, it does no programming though. 

    I now have a new Launch and that's OK but slower than the Snap On and the menu layout is a mess. It has many functions but it takes me forever to discover them. BMW Service reset for example has menu that only says BMW CBS. Who new that meant condition based servicing... 

    • Like 1

  4. 19 minutes ago, SuperSteve88 said:

    OK im not sure about the not making profit bit... I don't think any of us work fro free, but I get that its overly expensive. 

    Could you give me some price brackets so I can understand the greedy beast a bit better?

    Of course: 

    My AT for 13 cars is £1200 + VAT a month. 

    My for 20 cars is £88 + VAT a month. 

    I don't know for other dealers but I'd love a platform JUST LIKE Autotrader that works for me JUST AS WELL AS Autotrader and that costs me JUST A LITTLE BIT more than

  5. On 12/24/2019 at 12:41 PM, 15Cars said:

    They saw the car in August 2013 at 98k and September 2013 at 97k, so it's lost 1000 miles in a month

    You never wrote that it has 60K when you bought it! 

    You just stated that the car lost 1000 miles in a month. Nothin else. 

    I would've mentioned the current 60K miles in the original post. 

  6. That’s not a clocked car, 

    98K miles in August, then the clever owner pays £££ to only shave 1000 miles to make it 97K AND take it into the same main dealer!!!

    Complete nonsense. 

    VW dealer made an admin error booking the car in or a factual error telling you the mileage a month later. 

    Don’t lose your sleep over this, don’t waste your time with BCA letter and enjoy your hols. 


    58 minutes ago, Casper said:

    As mentioned above I guess it should have been sold mileage incorrect instead of not warranted but then they would argue they didn't know but would still. Try for a refund 

    Why would you say that? Does clocking 1000 miles seem right to you? 

  7. 51 minutes ago, chrishowie said:

    Nick, you always impress me with your facts and figures!!!!

    Bear in mind 12 out of 12 doesn't mean I sold every car I bought that month. Far from it. I just sold 8 that were in stock, prepped and ready to sell and bought, prepped and delivered 4 to "waiting" customers. I used to hate finding cars for people but I am becoming better at it. Finance approved in advance, refundable deposit in advance and it's easier. 

    I still have a car in stock since July which isn't ready, another since end of September which isn't ready and I just sold one that was in stock since May!

  8. 2 minutes ago, JA Trader said:

    Btw Nick yours are live your silver C Class shows high.

    How are my markers live for some and not for others? I am looking on iPhone, iPad and Mac computer (without account) and the new markers aren't live for me

    All I can think of they are trialling them still for a small percentage of users. We will get an email when they go live across the board

  9. 2 hours ago, Tom said:

    Tried that marker still shows?

    My retail check valuation disappears but because my high price markers are not live for me I can't see if they would be displayed on the live advert. Currently my High Price adverts have no marker. 

    Just tried a new advert with no reg and it still gives me a marker. Because we discussed that "loophole" on the Car Dealers Facebook page the guy from Autotrader that was admitted to the page must've seen it and plugged the loophole. Will find another, there will be but will only publish in the closed forum.