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About RhinoHorn

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    Independent dealer
  • Dealership/company name
    A1 Car Search Ltd

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  1. Wow, seems like they are getting desperate if they're having to trawl through private ads. Guess people are getting tired of getting kicked in the nuts when they get down to wbac and then having to wait a few days for their ££ to hit their account.
  2. try this email forumteam@blackballmedia.co.uk
  3. http://cardealermagazine.co.uk/publish/motorway-announces-new-stock-platform-service-car-dealers/173633 Thoughts? Thinking about signing up to see what sort of stuff is available. Anyone using them already?
  4. You can ask to extend for another 30 days but there is a fee to pay. Can't remember how much it is off the top of my head.
  5. Yes, we sell loads of cars without customer even viewing them. In fact most pay a deposit before we've even physically inspected and bought the car. We have walked away from loads of cars that have not been described properly. Some customers ask for their deposit back (which we obviously return) others say hang on to it until we find them something suitable.
  6. I'm glad you are agreeing with me.
  7. Further to my previous thread and my difficulty in obtaining service history (all I want it date of service, mileage and what work was carried out) I got in touch with the ICO to find out if what I was asking was unreasonable. This was their response: Article 4 of the General Data Protection Regulation (GDPR) defines personal data as "an identifier such as name, identification number, location data, an online identifier or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity." Ultimately, if the information you are requesting does not fall into this category, it may not fall within the scope of the GDPR. This means that the Manufacturers on this occasion could be misinterpreting the legislation. Thoughts? It seems to me that what I am asking is not unreasonable and the information I require should be given to me.
  8. So it turns out that the Full dealer Mercedes Service history advertised with the vehicle was complete shit and the car hasn't been serviced at Mercedes at all. We spoke to our local Mercedes dealer who looked up the service history for us. We walked away. Thank you, that's really useful (insert thumbs up emoji) Thank you
  9. Thanks for the reply. Good shout on your approach. I will let you know if we get any joy. We have been having issues with BMW as well. It seems it is occurring more and more. Incredibly frustrating.
  10. Is anyone else struggling to get service history and failing? We're trying to buy a Merc A Class - independent dealer says it has full Merc history. Any proof? It's all online. Call Mercedes UK, they say they can't confirm when the services were carried out. So we have to either take a punt, buy it and then hope we can get the service history or walk away. We are finding it more and more now just wondering if anyone has any tips to navigate our way round it? I don't understand why we can't be told: Service date xxxx Mileage xxxx - no names given out etc. Surely that's ok??
  11. We use Xero for everything.... stock, payroll, VAT, expenses and It's super easy to add the VAT marginal journal in every quarter. I just keep a spreadsheet separate to calculate it all and then create a journal for the total every quarter.
  12. We delivered a 5 year old Auris with 80k on the clock to a customer. They hadn't seen the car. On Fri we delivered a 6 year old Focus to a customer. They hadn't seen the car. We delivered a £40k Range to a customer. He hadn't seen the car. It may not be for everyone but our customers trust us. We have a good reputation and we don't advertise because we get so many recommends and repeat business.
  13. Depends how well you prep the cars. We source cars and deliver to our customers when they haven;t even seen it before. Only photos. Never had an issue with a customer not accepting delivery. And we've never had a car returned to us... It can work. If you do it right. We've been doing it for over 10 years now.
  14. I think it looks so much tidier with our company name on our number plates. Especially on the forecourt with all of our part ex's lined up.