CCC

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About CCC

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  • Your industry Independent dealer
  • Dealership/company name Coper cariage
  1. Cloe Brothers is a neat arrangement. Low risk in that it's 70% of invoice and and basically they are funding you to help sell their finance. A win-win if managed correctly and the market's doing OK. At those terms funding from bank or your own pocket seems to be not worthwhile.
  2. Electric Cars

    I was anti ulez until I sat in heavy traffic in Exeter with my windows open and virtually choked. I had the luxury of being able to close them but the people living by that junction didn’t. The proliferation of the internal combustion engine is what’s killing itself. As for electric cars then I’m sure the trade will adapt (and batteries get cheaper). You can just change dead cells on Lexus hybrids nowadays.
  3. Who is doing well?

    It's interesting times. I've been reading a lot recently and a few books have talked about how widespread car ownership enabled the growth of shopping malls in the US in the 1950's and that, coupled with the building of the Interstates killed off "Main Street" more than 50 yrs ago there. Here in the UK we're seeing the death of the standard high street, but places with leisure alongside retail are doing OK. Where I live (small market town) the Town Centre is doing fine. Yes, poor businesses are closing but good ones are doing OK, and there are lots of coffee shops (and new pubs) but all are doing OK, our biggest problem is now parking.Meanwhile there is no attraction at all to visiting the standard shopping centres in the local towns, as they're all identikits with chain stores, none of which are particularly enticing. Our local Ironmonger beats B&Q on price and offers double the level of customer service and is thriving. I guess we're in just another cycle. When you think about groceries in the last 100 yrs we've been through travelling stores (wife's grandfather had one of these), corner shops with made your order up/delivered, supermarkets, home delivery. Meanwhile people are moving back into town centres to replace retail (L&G just announced plans tobuildold peoples residential homes in vacant town centre locations). We just need to ensure we adapt to what's ahead.
  4. Arguably a thinning out of the market will help. Low interest rates are helping people enter the market and survive on lower profit margins than before.
  5. Posh bucks market town. It’s topmwbd stuff that’s arguably getting beyond affordable. One we liked was £685 asking, dropped to £650, we bid at £625 at agents suggestion and was accepted, now being told they’ll take £610. That said a lot of asking prices are optimistic, so in reality they houses are losing money vs what was paid, they just haven’t appreciated as much as the owners thought.
  6. From talking to mates who are in management there’s a lot of redundancies about to kick off in theirfirms, they’d held off hoping for a managed Brexit but with that looking unlikely it’s time to start cutting the cost base hard ahead as the downturn looks permanent. Seeing house prices tumbling round here too (SE) for mid/top end stuff.
  7. My experience of chargebacks is that it doesn’t make a difference what card type, and the banks don’t have a dialogue with you they just do it. If your employer can’t afford £250 to refund what seems like a genuine situation where the customer has a right to a refund then I’d be looking for a new employer. Put yourself in his shoes, website says refundable and gives no conditions, why should he expect any issue? if it happened to me then I’d be doing chargeback plus writing to company MD directly with my complaint before following it up legally. Might cost me more than £250 but I take exception to being misled. Fortunately the writing to MD’s generally works, my son even got his iPhone replaced by Apple after local store told him he was out of warranty (they’d timed it from date ordered not collected)
  8. Interesting to see Autotrader Shares being rated as a “sell” in the press this week. Rationale was that dealers had been squeezed as far as they could be and that they were now highly vulnerable to the downturn in the car market. Hard to argue with that. I wonder if their prices might soften to draw dealers back? Though I doubt it as they will now be trying to maintain turnover. Sometimes you need to consider what’s maintainable over the long term.
  9. Interesting to see Autotrader Shares being rated as a “sell” in the press this week. Rationale was that dealers had been squeezed as far as they could be and that they were now highly vulnerable to the downturn in the car market. Hard to argue with that. I wonder if their prices might soften to draw dealers back? Though I doubt it as they will now be trying to maintain turnover. Sometimes you need to consider what’s maintainable over the long term.
  10. profit margins

    ^This. My guess is that finance makes up a big amount for some of the larger used operations? When the core product stops being the profit driver then its a dangerous business model to my mind.
  11. Business Slow?

    Always makes me smile when people say "are you busy"? If you work for yourself then if you're not busy with customers you should be busy doing work to get more customers. Those who invest the time and effort will succeed, those who don't may do OK in a buoyant market but will struggle when things get tight. As others have commented it's important to have a cash reserve for the bad times (parable of Joseph and his brothers as relevant today as ever) and it's an opportunity as the poorer competitors should go to the wall. When people are discussing £200 net margins (just 5%!)on £4000 cars then it looks to me like there is too much competition out there. At £200 per car then you need to be doing some good volumes to earn a decent wage, and a 20% reduction in volume can have a big impact. The press talks a lot at the moment about "Zombie" companies being kept alive by the mega low interest rates (they can afford to finance their significant debt despite poor profits due to the loss interest rates at present) and the fact that getting rid of some of the poor companies would actually help the economy to thrive a bit more. I suspect some of the larger groups might fall into that category.
  12. Newbie to the site

    Card payment recalls was a problem in my last business. Only about 5 per year and not big sumsbut the card companies just pulled the cash back without any discussion. General problem for us was customer forgetting the purchase when they got their statement 30 days after transaction. We could always prove order and receipt of goods by but they took the money back anyway. We just asked the customer to pay again to avoid us reporting them for fraud.
  13. Any Volvo chaps on here?

    Think this was subject to a recall. I had CV joint problem on my S60 at about 3yrs and sure it was done for free but might have squeezed into warranty period. Mine made small noise when reversing.
  14. Eerily Quiet Or Is It Just Me?

    Remain or Leave, I'd never trust a politician to negotiate on our behalf, nor trust the lies they told. I did a load of research before reaching my decision (I had way too much time on my hands at the time) and the general conclusions were: 1. None of the problems faced by the UK at the time of the election where the result of EU Membership (generally this as positive as many non EU companies set up European headquarters/manifacturinghere due to a) Language b ) Time zone c ) Flexible labour laws, but where in fact due to lack of regional policies to boost employment/conditions outside the South East (as someone who grew up in Wales in the 80's the government did pour money into the region after the mines closed) whereas subsequent governments have failed to bring higher paying work, just McJobs generally. 2. Leaving the EU is not a patch on the ageing population as a factor which will both reduce economic activity (outside Care/Health provision) whilst requiring massive increases in tax/cuts in other government spending to meet care/health needs. In terms of no deal,I know people involved on the computerisation work needed for it to happen on the relevant Friday recently. A number of glitches were found to exist in systems two days proiorso goods would not have been able to enter or leave the country on the date we were supposed to leave with no deal......and the guy in charge had a holiday booked for the day too. You couldn't make it up.
  15. Importing Cars to the UK

    Had pondered this as the exchange rate slides. Got a brother in Canada so was thinking of looking for LHD stuff to export. And as you say, 25 yr rule helps. I think Skylines will be hitting this shortly, though all RHD I guess.