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About SouthernTrader

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    Independent dealer
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  1. I always accompany them on a test drive, they normally seem to have questions about what various features do and it gives me a chance to chat with them a little. Also, I don’t fancy letting half of the general public out in my cars to drive as they wish, no thanks!
  2. I had a Passat with the 2.0 TDI 170 engine with similar symptoms turned out to be the timing. Think that was white rather than grey smoke however so maybe not your issue
  3. Hi Grant, last time I used BCA earlier this year I was charged £210 plus VAT for 180 miles, that was transported not driven. I use a local transport company now as they are better priced and more flexible
  4. I’m no economist but the 2 things are surely linked?
  5. 1.6 PSA Prince engined cars as above VAG cars with DSG boxes unless I can take them for a long test drive first Never done very well on convertibles but that’s probably more down to poor buying Don’t tend to do too many Vauxhall’s anymore. I remember when I started I sold loads of Corsa Bs then lots of Corsa Cs. I then moved on to selling Corsa Ds but 75% of them seemed to have head gasket issues. Don’t bother anymore despite being good sellers Also, what is it with VAG cars and window regulators? They seem to always be buggered
  6. I did a Business Degree and enjoyed University for what it was but it’s very different running a business in the real world than studying textbooks on business! I then joined a graduate scheme and I found after 5 years of working for corporate companies I just didn’t enjoy it - no job satisfaction for me - just a salary and a car. Id worked in used car sales from 18-20 so I went back to that. I’d traded on the side while having a “real job” and it’s a bug that’s never left me so I went full time working for myself, initially as a doorstepper. I feel lucky I don’t have a 9-5 like a lot of my friends despite the stress this job can bring
  7. Lost count the amount of times this has happened to me. Especially annoying when you’ve got the car all ready and it was fine earlier! tomorrows another day....
  8. Have you tried ringing from a different number? If he still doesn’t pick up could be a genuine issue
  9. I’ve used a Dakota odour bomb a few times, you can buy them on Amazon. They’ve been pretty effective but I guess it depends on how bad it is. Also leaves a kind of sickly sweet smell in its place but I’ve always sold the cars and never had any comments on the smell.
  10. I would have kept my 1990 Miami Blue 205 1.9 Gti with 70k on the clock and countless MK2 Golf GTIs. I’d probably be retired by now if I had!
  11. Get customer to sign and date the PDI otherwise they could argue that you just wrote it out after the fact stating all okay etc.
  12. Stop responding to text messages and ask him to call you on Monday. It’s far easier for people to lie/bluff over a message than on a phone conversation. at least that way you can talk to him properly and actually try and get to the bottom of what he actually wants, is he genuine, where this is leading etc. Going back and forth over text is a waste of your time imo
  13. Good luck today. It seems like you've been reasonable and fair and the customer has unrealistic expectations of a car that's this age and miles. Let us know how you get on
  14. Welcome to the forum. Im fairly new here and picked up lots already, great resource. Best of luck
  15. They did email me some guidance but I was hoping to meet a rep for a quick chat and some help with the application. They suggested I sign up with a broker first as they didn’t think I’d be doing more than a couple finance deals in a 3 month period at which point I’d get dropped by Close for lack of business. My personal thoughts on this are I’m going to try and encourage as many of my customers as possible to take finance and I’m going to actively promote it on social media etc. Anyway, if anyone can recommend a good broker for me to work with when the Application goes through?