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umesh last won the day on May 9

umesh had the most liked content!

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About umesh

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    Advanced Member

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  • Location
    Stoke on Trent
  • Your industry
    Independent dealer
  • Dealership/company name
    Specialist Cars Stoke

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  1. Spot on @Rory RSC everyone who was on the last IMDA Google Masterclass have lots more and positive reviews, glad you've booked Manchester , it will be another fantastic day! lots of stuff to learn and implement to help independents stand out even more.
  2. Excellent David ! Great to read success stories out there!
  3. AWESOME Rory and TeamRS ! Well done
  4. DPF not a problem at least the facts are out there just in case others might have thought the same !
  5. Ladies and gentleman the IMDA is definitely NOT closing !! The email that some of you may have ‘Mia read’ is “ The IMDA is closing the forum in its current format, the forum is old technology and not user friendly on mobile devices. We’ve been discussing for some time what to do with it and a few months ago we set up the ‘IMDA Facebook Group’ for members, this has been a massive success with lots more interactions as we thought it would! The email was sent to tell current forum members that the forum will be closing and suggest those not already on the FB group should do so or they will be missing out on all the conversations! The membership is growing everyday and we’re very proud of what we’ve all achieved in such a short time with exclusive offers for all IMDA dealers. The message was also to inform members of the new website which is near completion, again will be much easier to navigate to access important information and offers. Umesh
  6. Used these for a few years for all the workshop gear! proefssional, quick and quality. Brookes (UK) Ltd, Union Road, Macclesfield, Cheshire, SK11 7BN Tel: 0844 209 6390 Email: Also use these Debbie Pranauskas Wear2Get PO BOX 3062 Stoke-On-Trent ST8 9AT Tel: 0845 873 7190 E-mail: Web:
  7. Excellent Rory ! Bizarre how it goes similar here last week not the big numbers like you but a busy week all from no where!!
  8. Refund and move on ! not worth the hassle imho.
  9. A Little story about a ‘bulb’ ….. About 18 Years ago a lady pulls up Saturday afternoon with a Polo someone told her a bulb was out at the rear of the car. I checked, brake light bulb out replaced it for her” How much she says?” It’s fine it’s only a bulb, off she goes. Few months later I sell a Golf to a local couple, always ask “how do you know about me?” A Friend told us how helpful you were with a bulb when she was visiting us and we looked at your website! Bought another car off again couple of years later and were a good service customer. Her dad bought a car off me and again became a good service customer. Last year I bought a Porsche Boxster from a couple in Lincolnshire, always a bit suspicious from when it’s a long way away! We agreed a deal they brought the car over bought it and again “how did you hear of me as you’re miles away?” She’s the daughter to the gentleman and sister to the lady who bought the Golf’s, as she said “my late dad always spoke fondly of you and thought it was worth contacting you” You just never know…..
  10. Just got to keep changing to the market conditions and having stuff that the big supermarkets don't have to get the margins.
  11. Sorry just seen this DM if I can help with any info ! #BetterLateThanNever
  12. +1 As I 've said for many years ! If it doesn't work - bin it ! its a 'choice'
  13. Obviously the ‘call whisper’ is a major advantage as it tells us all instantly where the lead is from, I always ask too and it gets asked again on a feedback form that I give to all my customers. The magic bit that none of know is did the customer search Google then on to a classified platforms or a direct search on the platforms. Cost per sale from AT is getting a lot higher from many, many conversations I’m having with dealers, seems lots getting lot less leads/sales. Average per sale I’m begin told is between £150-£200 (some of the bigger players it may be lower) thanks @funnyfarm for numbers to share with us, that’s a massive chunk per unit and there has to be a way to bring that down. As @nick I had a sale a few weeks ago via FB Messenger but it was instigated by an advert on AT! Just shows how customers keep moving around, the reason was they were ‘checking ‘my social media profile’ and were happy that I as real !
  14. Video's ! You're right many simply don't read what the ad says, I try to highlight the main features / selling points on the video and that definately works for me as many have told me they heard me say " xxxxxx " on the video! Pictures help to 'grab the attention' but it's bits of all that hep and not one thing alone.