Mark101

Citroen Help Please

74 posts in this topic

Guys

I have a 2011 DS3 1.6HDI 110 which I sold before Christmas.

Customer is amazingly patient and it has been back a few times for service light reset/reisk of particulate filter blocking.

We have had the car for a week and finally fitted a new DPF cartridge and all good.  I drove the car numerous times and redelivered it yesterday - no faults, powerful and smooth.

Today, despite new DPF and pressure pipe plus telling the ECU the DPF has been replaced - same message occured.

I ahve offered a full refund but customer loves the car and wants me to fix it.  We are scratching our heads here, anyone have any ideas?

TIA

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Is there a fluid injector in that car that injects eolys fluid to aid DPF burn? 

 

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Straight to the main dealer.

Do not pass GO. 

Collect £200 (for the diagnosis)

Edited by David Ayers

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20 minutes ago, Mark101 said:

Yes - it is a bladder tank saying 3/4 full

Worth checking if tank is actually empty? 

Mojo121 likes this

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We had a Citroen C4 Picasso into Citroen for diagnosis of a random fault in November

They rang me next day and said no fault found and we won't be charging you. Couldn't believe it!

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48 minutes ago, tradex said:

Worth checking if tank is actually empty? 

Definitley, the bladders leak occasionally as they chafe through inside the case they sit in.

Mark, try the DPF doctor website, I know i recommended it on your Volvo problem, they have a good network of guys that know all of the DPF faults and will probably nail it in the first visit.

The top guy from them is local to us and he holds DPF training days. He is extremely knowledgeable in all DPF faults on a wide variety of different makes and models.

 

 

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52 minutes ago, boring dave said:

hi mark

are you sure you arent trying to cure the sympton rather than the fault?

Exactly, we have a Peugeot 308 that it taking the piss out of us at the moment..... It has to be filling up too quickly.

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Its true.

A blocked DPF is 'usually' a symptom of a fault elsewhere in my meagre experience. 

They won't regen' if something else is amiss, seen too many dpf's changed only to choke again due a faulty oojermaflip

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Thanks Mates

I will keep you updated.  No more messing around, customer is nice as pie and wants a repair, so will seek Citroen specialist or even main stealer.

I would do anything for nice customers.

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Just a daft one, is it getting up to temp okay? A friend had it on his personal car a while ago, turned out the thermostat was stuck open and the regen cycle wouldn't kick in because of it.

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The car has had everything done and service issue (DPF) has come on after less than 20 miles on a new filter cartridge.

Yes, it comes up to temperature and prior to changing the DPF accepted 2 forced regens and believe me it got hot (but very little smoke).

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I had a similar issue with a 63 plate 1.6d air dream Grand Picasso just before Christmas. 

Telling the car the EOLYS tank had been replaced fixed it (it hadn't been replaced)

I dare say you have cracking equipment but it was 3rd snap on machine lucky with me. The first 2 were saying they had done the resett but only the 3rd machine actually did it. I'll find out what it was.......

Snap On Solus Pro. Not sure what variant the other snap on machines were but they were all saying they had done various resets and service functions but they weren't actually doing anything.

Edited by C B

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15 minutes ago, C B said:

I had

Telling the car the EOLYS tank had been replaced fixed it (it hadn't been replaced)

This. 

I’ve had it loads of times on Citroen Picasso’s 

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Thank CB

I am not a techy and only have a generic scanner which doesn't read the car.

The workshop have Snap Off but before doing the DPF replacement, they called in a favour from a chap with Dealer Level diag.  Again, only third party information and I have some doubts.

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You need Peugeot planet/diagbox. The cost of the machine and the cables is the cost of getting a car diagnosed once......

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18 minutes ago, MSP Motors said:

You need Peugeot planet/diagbox. The cost of the machine and the cables is the cost of getting a car diagnosed once......

Puegeot planet is a great machine, as long as you know how to use it. Like most of these things, I'm not sure many do.

Mark, if your still stuck with this next week give me a shout as I'm away at present. It woukd require a trip up to God's Country though and an overnight stay, but i seem to recall your old man is up this neck of the woods.

 

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Hmm, interesting that it choked after only 20 miles, that says the engine isn't running too well, as in very rich/poor combustion?

Best of luck that it's an easy n cheap fixB)

Same attitude as myself, polite n easy customers get great service, the rude get a rough ride. 

 

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1 hour ago, MSP Motors said:

You need Peugeot planet/diagbox. The cost of the machine and the cables is the cost of getting a car diagnosed once......

Exactly this, and believe me, PP is one of the easiest Dealer Level machines to use.

Note:-  just because the Car says DPF message does not mean it is actually choked. My money is on the Pigs Piss Tank / Pump.

The first 2 Snap On Machines spoken of above probably had older software, the one that finally did it was probably up to date ...............

I have just had my Solus Ultra Pro brought bang up to date over my Xmas Hols, and it is now doing a helluva lot more, the old software would often proclaim to do this that and the other but it didn't, whereas now it actually seems to do "what it says on the tin" :)

So to those of you with Snap On, who may be a bit like I was, i.e getting fed up with it's shortcomings, getting it updated was worth the £600 ;). 

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2 hours ago, sparky said:

Puegeot planet is a great machine, as long as you know how to use it. Like most of these things, I'm not sure many do.

Mark, if your still stuck with this next week give me a shout as I'm away at present. It woukd require a trip up to God's Country though and an overnight stay, but i seem to recall your old man is up this neck of the woods.

 

Sparky - thank you so much.  Please can you PM your number when you’re back and I will sort something out with you.

Or you can find my details at www.imperial-marques.co.uk

Thanks again mate - very good of you.

Dad lives in Buckley by the way (near Mold)

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3 hours ago, Arfur Dealy said:

I had this on a Mazda, ended up being a stretched chain.... 

If the Dpf light is on solid it is a Dpf issue.

If it’s flashing it is usually in need of a service. However like you I found out the hard way, on the other half’s Mazda 6 2.2 diesel, that it means the timing chain is stretched.

Edited by David Ayers

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