Wheelerdealer1

Dealer Auction - Any better now?

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For balance, are there any good DA stories?  Times when they have come through and been on our side? Be nice to hear some .

I’ll start with that I feel that they’re very helpful and nice people (sorry BHM) when you need to speak to them, and they appear to work hard to get you the junk if it’s provisional.

Like AT, it’s all about the bottom line, and the more dealers and buyers they have on there, the more money they’re likely to make  -this MUST obviously be their underlying goal.  Keeping us lot placated isn’t gonna be a major target (if at all)  & whilst trying to keep the dealer happy, it will be a balancing act, with us the little kid up in the air on the see-saw with the fat kid (with pointy shoes) on the other end laughing. 

As I said before, you get to know the good Dealers and I have no issues with them.

I don’t buy nearly as much off there as I used to, but this is mainly because of the high prices they fetch nowadays. Again, as a business model, it must be fantastic-wish I’d thought of it.  

It’s just the aggressive and unreasonable stipulations that get me and, as has been stated, a quick drive and report isn’t asking for much and the ones that don’t are either stupid or liars. 

Paying up front is similarly ridiculous, although there are a couple of dealers who I have got to trust and would do so if they wanted (they don’t) .

The answer will remain: if you don’t like it, don’t bid.

 

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5 hours ago, BHM said:

I suspect Tesco don’t make them in my size :unsure:

 

AD, you’ll like this description of the vehicle. Do you notice what is actually missing from this description? ;

PLEASE CALL TO ARRANGE COLLECTION PRIOR TO TURNING UP. OUR CARS ARE STORED OFF SITE, COLLECTION MONDAY TO FRIDAY 9.00 AM UNTIL 4.30 PM ONLY. UNLESS PRIOR ARRANGEMENT Please note: None of our trade vehicles are mechanically appraised through our workshops nor do we road test them in any way, and they are strictly sold as seen- we will however list any faults that we do know about/notice. Once the vehicle has left site there will be no partial or full refunds, so please check the vehicle over before driving away whether that be you or your delivery agent. Please allow £200 for reconditioning charges as mistakes can be made and we may miss the odd item on a car. Prompt 3 day collection must be met in order to purchase this vehicle, Mon-Fri. Please inform us before you collect the vehicle of a rough date/time as our trade vehicles are stored off-site. After this period we reserve the right to cancel the sale and relist the vehicle if we think it is necessary. Payment must be made by Debit/Credit card in person with pin confirmation, BAC's or cash upto £5000. If you are paying by BAC's, once you have processed the payment please send us a screen shot of the transaction to the email provided on our Dealer-Auction so we can identify it easier in our banking. We also ask that you pay at least 24 hours before collection as BAC's is not instant and we will not release a vehicle until the funds are definitely in our account. Thank you and good luck

Any description of the car!

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28 minutes ago, NOACROSS said:

Again, as a business model, it must be fantastic-wish I’d thought of it.

The problem, as I see it, is that many buyers are leaving or in AD's case choosing not to engage because of a few dealers playing by their own rules.

Ultimately I believe this lack of regulation of sellers will kill the platform.

Buyers will be driven away and the good sellers will then struggle to achieve the values they require.

As soon as something new opens up DA will be done.

 

 

Edited by David Ayers

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9 hours ago, BHM said:

I suspect Tesco don’t make them in my size :unsure:

 

AD, you’ll like this description of the vehicle. Do you notice what is actually missing from this description? ;

PLEASE CALL TO ARRANGE COLLECTION PRIOR TO TURNING UP. OUR CARS ARE STORED OFF SITE, COLLECTION MONDAY TO FRIDAY 9.00 AM UNTIL 4.30 PM ONLY. UNLESS PRIOR ARRANGEMENT Please note: None of our trade vehicles are mechanically appraised through our workshops nor do we road test them in any way, and they are strictly sold as seen- we will however list any faults that we do know about/notice. Once the vehicle has left site there will be no partial or full refunds, so please check the vehicle over before driving away whether that be you or your delivery agent. Please allow £200 for reconditioning charges as mistakes can be made and we may miss the odd item on a car. Prompt 3 day collection must be met in order to purchase this vehicle, Mon-Fri. Please inform us before you collect the vehicle of a rough date/time as our trade vehicles are stored off-site. After this period we reserve the right to cancel the sale and relist the vehicle if we think it is necessary. Payment must be made by Debit/Credit card in person with pin confirmation, BAC's or cash upto £5000. If you are paying by BAC's, once you have processed the payment please send us a screen shot of the transaction to the email provided on our Dealer-Auction so we can identify it easier in our banking. We also ask that you pay at least 24 hours before collection as BAC's is not instant and we will not release a vehicle until the funds are definitely in our account. Thank you and good luck

The description ;)

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Perhaps DA should  explain what a fully appraised detailed  description is to the main dealers....

 

www.Dealer-Auction.com is a unique online auction offering Trade cars direct from Franchised Main Dealers nationwide. 

You will have the chance to view, bid and buy trade vehicles from Franchised Main Dealers you may not normally have the opportunity to buy from.

Our comprehensive vehicle listings give potential buyers the opportunity to view a fully detailed online vehicle appraisal along with photographs of the vehicle before placing a bid.

Using an intelligent bidding system you can place "Your Maximum Bid" on a listed vehicle and it will bid up to this on your behalf. This gives you the opportunity to buy a vehicle without the need to constantly monitor the auction

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The general manager, Hodges if he’s still in heading up the show, has absolutely zero interest or intention of implementing this. Months ago he actually said to me something along the lines of if he wanted to instigate a professional appraisal then we (DA) would have to add £400 to cover the costs and then nobody would use us. I kid you not. Apparently getting an outside appraiser at £400 per car was his ridiculous response to my impertinent suggestion of simply enforcing vendors to abide by the DA rules they’d signed up for. This was just one of the many gems of wisdom I received.

Look at anyone on here who’s had a complaint regarding vendor’s professionalism. Forget the mealy mouthed response, what has the final outcome actually been? Something between the lines of sweet f.a. to nothing whatsoever.

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23 minutes ago, BHM said:

The general manager, Hodges if he’s still in heading up the show, has absolutely zero interest or intention of implementing this. Months ago he actually said to me something along the lines of if he wanted to instigate a professional appraisal then we (DA) would have to add £400 to cover the costs and then nobody would use us. I kid you not. Apparently getting an outside appraiser at £400 per car was his ridiculous response to my impertinent suggestion of simply enforcing vendors to abide by the DA rules they’d signed up for. This was just one of the many gems of wisdom I received.

Look at anyone on here who’s had a complaint regarding vendor’s professionalism. Forget the mealy mouthed response, what has the final outcome actually been? Something between the lines of sweet f.a. to nothing whatsoever.

its like everything else if traders all stuck together and boycotted the show then the business model would have to change or fold

unfortunately whilst your fellow traders are agreeing to boycott you will find them gleefully in the background bidding thinking ha one less bidder against me

so the answer is as always plough your own field and feck the others because its the only way

TV would agree but he threw in the towel in my opinion as theres only so much muck a back furrow can shift

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I've said it before and I'll say it again........ Rating system would cut the wheat from the chaff. If a vendor was constantly having bad ratings then the prices they achieve for their stock would reflect this thus management would have to change their business model with the trade side in order to get decent money from the buyers on there. I don't buy off there any more, fed up with liars and having to get train tickets back, when I walked away from a car that took me around 5 hours to get to (3/4 different trains etc) then I made the decision to cut ties. I've had the arguments with Ian (Hodges as BHM referred to him as) and you just get a load of bull from him, there's no enforcing their policy that Jack references in the post above at all yet they won't shut that vendor off either as it's an income stream. 

Jason hit the nail on the head it would take a mass boycott for anything to be done but sadly this will never happen 

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17 minutes ago, jason doyle motor sales said:

its like everything else if traders all stuck together and boycotted the show then the business model would have to change or fold

unfortunately whilst your fellow traders are agreeing to boycott you will find them gleefully in the background bidding thinking ha one less bidder against me

so the answer is as always plough your own field and feck the others because its the only way

TV would agree but he threw in the towel in my opinion as theres only so much muck a back furrow can shift

I think he's just taken a hiatus from contributing on the forum? Hope it's temporary as it's not the same without him.

Sytner has a rating system, but who knows if it makes any difference.  

It's not to be forgotten that WE are not DA's customers in their opinion.  Same again with AT (and Car Gurus) where it's all about the punter- not the people actually spending money with them.

I will say again though that there are some great Dealers on DA.

 

Edited by NOACROSS

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the reality is all of these online company's like DA are valued on the basis of number of e-clicks / users, its likely DA will be hoping at some point to cash out the same as autotrade-mail did with selling to autotrader, DA will have zero appetite for getting rid of dishonest sellers as it affects the numbers, regulating it so the seller has more credibility only earns that seller more money, it would not earn DA any extra money, like all online based company's the value is in the amount of users - not the quality of the users, hence its unlikely things will change.

if they start telling the vendors how they "must" use the system - the dishonest ones leave and the honest ones take offence because in their eyes they were doing things right anyway, the result is the platform becomes worth less money, instead its easy for DA to quote "guidelines" for sellers which we know is not worth toffee.

i only ever used the site once the result being an arrogant sales manager thinking i was mug of the week ,so i decided to police the situation myself - bought an a4 avant from an audi franchise, phone call later all good and we will see you tomorrow for collection, i drive 130 miles with my trailer, car looked great, i say is it ok too run it up the road, yes fine they say see you in a while, result is the gearbox is winding-badly, i return the car and leave, could not at this point even be bothered to speak to them, i set off for home and ring them, the cocky manager says its a trade car and the local trade buyers would have take the problem on the chin, i say they havn't though have they hence youv'e dragged me 130 miles to try and took me up on DA, i tell him iv'e left the keys on reception and hang up, half hour later he rings me saying cant find the keys, i tell him again left on reception and hang up, over the next few hours they keep ringing and i just ignored them, they never did find the keys because they came home with me...not a nice thing to do but f**k them they deserved it.

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24 minutes ago, awc1000 said:

the reality is all of these online company's like DA are valued on the basis of number of e-clicks / users, its likely DA will be hoping at some point to cash out the same as autotrade-mail did with selling to autotrader, DA will have zero appetite for getting rid of dishonest sellers as it affects the numbers, regulating it so the seller has more credibility only earns that seller more money, it would not earn DA any extra money, like all online based company's the value is in the amount of users - not the quality of the users, hence its unlikely things will change.

if they start telling the vendors how they "must" use the system - the dishonest ones leave and the honest ones take offence because in their eyes they were doing things right anyway, the result is the platform becomes worth less money, instead its easy for DA to quote "guidelines" for sellers which we know is not worth toffee.

i only ever used the site once the result being an arrogant sales manager thinking i was mug of the week ,so i decided to police the situation myself - bought an a4 avant from an audi franchise, phone call later all good and we will see you tomorrow for collection, i drive 130 miles with my trailer, car looked great, i say is it ok too run it up the road, yes fine they say see you in a while, result is the gearbox is winding-badly, i return the car and leave, could not at this point even be bothered to speak to them, i set off for home and ring them, the cocky manager says its a trade car and the local trade buyers would have take the problem on the chin, i say they havn't though have they hence youv'e dragged me 130 miles to try and took me up on DA, i tell him iv'e left the keys on reception and hang up, half hour later he rings me saying cant find the keys, i tell him again left on reception and hang up, over the next few hours they keep ringing and i just ignored them, they never did find the keys because they came home with me...not a nice thing to do but f**k them they deserved it.

It does appear that DA has changed from a professional, honest way for one business to sell to another business, to the 'bought it how you saw it' business model of the average car auction.

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52 minutes ago, awc1000 said:

the reality is all of these online company's like DA are valued on the basis of number of e-clicks / users, its likely DA will be hoping at some point to cash out the same as autotrade-mail did with selling to autotrader, DA will have zero appetite for getting rid of dishonest sellers as it affects the numbers, regulating it so the seller has more credibility only earns that seller more money, it would not earn DA any extra money, like all online based company's the value is in the amount of users - not the quality of the users, hence its unlikely things will change.

if they start telling the vendors how they "must" use the system - the dishonest ones leave and the honest ones take offence because in their eyes they were doing things right anyway, the result is the platform becomes worth less money, instead its easy for DA to quote "guidelines" for sellers which we know is not worth toffee.

 

They were acquired by Cox Automotive (own Manheim) a while back.

Cox also owned Motors until recently so maybe DA could get sold on again. 

Wasn't there some time up between DA and AT happening or did I dream it? 

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1 hour ago, awc1000 said:

 they never did find the keys because they came home with me...not a nice thing to do but f**k them they deserved it.

Seems like I've let them off lightly. In fact, how many of you are banned from certain dealers on DA? Im currently on a ban from BCC in Bolton (name drop, not really bothered as I found them a shower of shite). A wasted 800 mile round trip a couple of years back to collect a 2010 Clio Estate, sorry, builders van. It was a shed, stinking of fags, head-lining damaged, seat damaged, it needed a new interior and was described as being in "nice condition". After inspecting it I strolled back in, dropped keys on the desk told him I what I thought and then left. Didn't even wait for an answer so they banned me. I couldn't give a toss as when I see their listings, I just think, probably another piece of crap.

I did also get banned from a dealer in Somerset which was a bit more annoying as at the time it was the closest dealer on DA to me!  Then, after a couple of years and without asking, I got reinstated. No idea why! 

Edited by CRW

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Ahh, the memories of DA.

Years ago, I was banned from a Honda dealer over a crock of shite I rejected, not unusual even back then.

But, the DP decided to try and have a stand up row in front of house with customers milling around the show room telling me I "HAD TO BUY IT WITH ALL THE FUCKING FAULTS" ...guy was really exploding, not very professional. 

I was being uber cool and trying to do my level best not to wet my self as he grew redder and redder with arms flapping like windmill, all this in front of the usual Honda silver haired walk ins and those with cars in for service. 

... one of the funniest events in my life, the guy in meltdown all over a 3k Golf diesel turbo that sounded like a bag of spanners, with a top speed of 20 mph and smoking like a Routemaster on a cold start, siiting out the front of the showroom with the whole site in a cloud of blue smoke as it tried to idle. 

Unfortunately it ended badly as the DP called me "fucking peasant" under his breath just as I walked out the door, resulting in a Honda DP being pinned against a wall in full view of his staff and civilians until he begged forgiveness.....maybe I deserved a ban afterall:D

From what I heard the guy got sacked a year or so later for the usual stunt of creaming back handers on the choppers and, the staff were glad to see the back of the idiot. 

I know lots of colleagues banned from certain venders, with one thing in common. The vendors are sharks, those banned being proper dealers. 

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I hate main dealers with a passion they look down their noses at used car dealers like we are all gypos. I seldom buy anything on there tbh I'd rather pay abit more from BCA. 

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8 hours ago, MarkTVS said:

I am not overly familiar with da, it’s not a platform I have used. Is it just a case of registering or is there a subscription fee etc?

Both. Annual fee and a buyers fee. It’s not a lot though.  

8 hours ago, MarkTVS said:
Edited by NOACROSS

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28 minutes ago, NOACROSS said:

Looks to me like there’s lots of cars not making reserve on there. Is it the same at BCA etc at the mo?

Based on my BCA walsall experience yesterday not really id say 70% of what i saw sold but i wasn't in the hall the whole time.

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