James is the founder of Car Dealer Magazine and MD of parent company Blackball Media.
CDX16 takes place at Silverstone on Tuesday, May 24 – and the Car Dealer team have produced a video to explain why YOU should be there. Our huge motor trade expo, the biggest of its kind in the UK, features industry-leading keynote speakers and a series of fascinating and educational workshops to help you build your business – plusREAD MORE
IT’S a question I get asked by dealers, manufacturers and casual observers all the time: What will buying a car be like in the future? Sounds like a simple question, but it’s one that I find hard to answer – mostly because those asking don’t like what I have to say. Let’s start with theREAD MORE
What is it? The market for highly focused, track-orientated supercars is a lucrative business – you only need to look Germany’s way for proof of that and the success of the likes of the Porsche GT3. So it’s hardly a surprise that relative upstart McLaren has sought to emulate that cash cow with its LTREAD MORE
PEUGEOT has admitted it is stockpiling cars and has already prepared its website to increase prices by 10 per cent in the event of a no-deal Brexit. The car firm has said it has had no choice but to be prepared for the worst. ‘I never thought we’d vote to leave or that Trump wouldREAD MORE
MANAGING customers’ expectations has to be one of the biggest issues every business faces. I’d argue it’s more important than price, intrinsically linked with customer service and one of the hardest things to manage. Get it wrong and not only could you lose a customer for good, but the damage to your reputation could beREAD MORE