Hello Respected members. This forum is very helpful for car dealers. Thank you all for contributing
We recently sold Mercedes E320 to a customer last week. The customer wants to return the car as he says he can smell some smoke in air vents however we offered him repair but he's persistent to return. We have also issued a 6 months warranty cover from warranty wise.
Dear valuable members, Please advise return procedure and any allowable deductions which can be taken into consideration such as warranty cover, mileage.
Your advice will be highly appreciated