Becca Chaplin

  • Content Count

  • Joined

  • Last visited

  • Days Won


Everything posted by Becca Chaplin

  1. We've run a story on Car Dealer about what people said on Facebook, Twitter and the Forum if you want to see how views compare. Interesting to see that you're all so positive about this! I hear from people in the industry a lot that buyers aren't ready for this - but the fact customers are asking some of you if they can do the whole process without actually meeting disproves some of the naysayers. If customers could buy with the push of a button on your website (I know it can't be quite that simple...) would it make your life easier or is that just more of a headache?
  2. We've been running this poll over on our Facebook page with some interesting results and wanted to test the water with you all. Votes are anonymous too!
  3. We’ll provide the space and the time, but there will be no herding haha! If anyone wants it just let me know. As for like and edit, I’ll try and investigate but as far as I know it’s all working our end
  4. Hi all We've seen a few people on the forum mention they'd like to meet to put names to faces before so we're looking at hosting something at CDX. The event is taking place on June 12 at Farnborough International Conference & Events Centre, between 8.30 and 16.30. Would anyone be up for getting together? We can look at finding some space to get together if you are! There's a bit more detail here too...
  5. Can everyone calm down, please? If you can’t play nice we’ll delete the thread and draw a line in the sand but this just seems to be misunderstanding.
  6. Yep - new year, new show though. Schedule coming out soon.
  7. Anyone got any (better or worse) Christmas car puns? Let's get a little bit festive...
  8. This might answer some questions. We asked this question on the show today and Nona explained what you need to do.
  9. Hi Kris, I've moved your thread to Frequently Asked Questions. You should find a lot of help in this section of the forum.
  10. If you search for their name on this forum people have asked this question a lot and I don't think I've ever read a bad review.
  11. If you receive Workshop Magazine then you will have seen we now run a feature where the RAC answers readers questions. You can email but we wanted to find out if there were any questions from forum members? If you want to see what questions were asked in the last issue, you can read it here
  12. Our live show will be going out at 6pm today, hopefully you can join us. I want to get some of your thoughts from the month's news so far or just what's worrying/exciting you about your job at the moment. I'll be picking up on some of the issues you've raised in the forum already too. You can find out about all the topics on the post here:
  13. Sorry about that Jim, we did the show first thing so I didn't see that question until after we'd finished filming. We're planning to get someone from CarGurus on the show again so will put it to them then.
  14. Tomorrow I'm going to be interviewing CEO and founder of CarGurus Langley Steinert. I know there's been some discussion about the website so I'd love to get your questions. To fit it into his busy schedule we're going to be recording the show early in the morning and it'll be going out at the usual time of 3pm, so if you want to ask something I'll need your questions before then! For more information, see the story on Car Dealer here:
  15. If you want to find out anymore about today's show, all the info is here
  16. It's also the Lawgistics show so they'll be on hand to offer advice relating to auctions if you have any queries!
  17. Hi all, I'm going to be have an auctioneer on Trade Plates TV's show tomorrow and wondered if there are any questions you'd like to ask?
  18. I just had a look at your reviews and I wouldn't worry. All the other five star reviews are so clearly genuine and his doesn't come across as a real review, plus his is filtered to the bottom for me (might be different for other viewers though). From a customer perspective I tend to disbelieve bad reviews that don't give detail. If someone has had a genuinely bad experience they'll vent exactly what happened!
  19. Great to meet you Phil and everyone else - sorry we didn't get to speak more, it was a pretty crazy day for us! Hope everyone got what they wanted to out of the event Just make sure you've got May 23, 2017 in your diary now!
  20. Hi all, We've got Ken Savage from Perrys on the show today. He's also a director at the RMIF and a founder of the NFDA Trusted Dealers. If you've got a question, let me know and I'll ask Ken on the show. If you'd like to watch live we'll be on at 3pm.
  21. Thanks! Chairman of Perrys Ken Savage is on the next show (March 17). He should have some interesting views
  22. If you haven't seen the show yet, Nigel McMinn explains how Lookers are able to justify this sort of spend (around the 45 minute mark). I'd love to hear your thoughts on what he says.
  23. We'll be picking up on your comments here in today's show too.