Mason fought off tricky competition to receive the Person of the Year award, beating 5 strong opponents.
Over the last 3 years, Mason has been persistently working hard to develop the new code of practice.
‘To be nominated in the first instance was unexpected but appreciated.’ Mason said, ‘However to go on to pick up the most votes in total has been very encouraging, I see this as an endorsement of what the industry has managed to achieve collectively.
‘I am proud to accept this award in behalf of everyone who is helping to make the Motor Industry Code of Practice for Service and Repair such a success.’
More than 5,000 garages have subscribed to the Code within less than a year as well as completing the first stage of the Office of Fair Trading’s Consumer Codes Approval Scheme, which sets the minimum levels for garage operators and provides customers with an easy accessible dispute resolution process.
‘The fact that no judging panel is involved in the process of this award adds even greater value to the recognition factor. Mason adds.
‘It also acts as a big thank you to the garages that have joined us in the early days – but more importantly it should send the message to those not yet subscribed, that they have no reason to delay any longer.’
By Rebecca Linnington