Job

Aftersales Advisor

Apply now Cambria Automobiles

Salary: Competitive

Recruitment – Job Details

Job Title: Aftersales Advisor

Location: Grange Aston Martin Birmingham

Brand: Aston Martin

Salary: Competitive

Closing Date: 30 Nov 21

Reference: 1632

Grange Motors are part of the Cambria Automobiles Group. Cambria Automobiles plc are one of the UK’s fastest growing franchised car dealer groups. We operate car dealerships across England and Scotland, trading under local brand names including; Grange, Dees, Doves, Invicta, Motorparks and Pure Triumph.

We strive to deliver consistent results thanks to the exceptional performance of our associates and are focused on developing systems and processes that deliver outstanding levels of guest satisfaction on behalf of our manufacturer partners.

Benefits include;

The opportunity to join a friendly team and develop your existing career within Aston Martin – Birmingham, part of the Cambria Automobiles Group. We believe that by identifying your potential and investing in your future, you will be able to develop skills and gain the experience that will enrich your career prospects.

* Salary – Competitive ££
* Performance related commission/bonus scheme
* Overtime opportunity
* 31 Days Paid Annual Leave
* Preferential rates for servicing, MOTs and parts
* Fantastic discounts on vehicles sales
* Access to a vehicle Flexi-lease affinity scheme through SOGO www.sogomobility.co.uk
* Pension scheme
* Life Insurance Benefit
* Further Qualification/training opportunities

Job Role

To be the first point of contact for all Service guests, by way of providing a professional reception and facilitating the efficient operation of the Service department’s workshop in order to maximise the Guest Experience and departmental profitability through all guest services.

To provide polite and courteous service to all external and internal guests, interpreting their requirements for various parts and developing business opportunities for the department, optimising the guest experience at all times.

Please download full job description and person specification.

Work Pattern

This is a Full-Time position:

Monday – Friday

Saturdays on a rota basis

Successful applicants will possess and be able to offer;

* Good literacy and numeracy skills
* Good IT skills
* Previous experience within an aftersales service role
* Previous experience within a Parts department
* Have a mechanical awareness or understanding of cars and parts
* Previous stock control experience within a similar role
* Have excellent customer service skills and high levels of attention to detail
* Be enthusiastic, respectful and friendly to guests and colleagues
* Possess a positive / can-do attitude
* Have the passion and ability to deliver an outstanding guest experience
* Possess high levels of integrity and drive to succeed

Please apply at: Search Vacancies (grange.co.uk)

Cambria Automobiles PLC is an equal opportunities employer

Apply now Cambria Automobiles

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