Job

Aftersales Advisor

Apply now Cambria Automobiles

Salary: £30,000 OTE

Recruitment – Job Details

Job Title: Aftersales Advisor

Location: Pure Triumph Woburn

Brand: Pure Triumph

Salary: £30,000 OTE

Closing Date: 30 Nov 21

Reference: 1672

The Pure Triumph brand is part of Cambria Automobiles, one of the UK’s fastest growing franchised car and motorcycle dealer groups. They operate car dealerships across England and Scotland, trading under local brand names including; Grange, Dees, Doves, Invicta, Motorparks and Pure Triumph.

We strive to deliver consistent results thanks to the exceptional performance of our associates and are focused on developing systems and processes that deliver outstanding levels of guest satisfaction on behalf of our manufacturer partners.

Benefits include;

The opportunity for a motivated Service/Parts Advisor, to join a friendly team on a within Pure Triumph Woburn. We believe that by identifying your potential and investing in your future, you will be able to develop skills and gain the experience that will enrich your career prospects.

* Salary – £30,000 OTE
* Bonus/Commission
* Overtime opportunity
* 31 Days Paid Annual Leave
* Preferential rates for servicing, MOTs and parts
* Fantastic discounts on vehicles sales
* Access to a vehicle Flexi-lease affinity scheme through SOGO www.sogomobility.co.uk
* Pension scheme
* Life Insurance Benefit

Job Role

A busy and demanding role managing the Service and Parts operations within the dealership. Optimizing the Service and Parts Department processes to ensure internal and external guest satisfaction, growing profitable parts sales and the service offering.

• Respond promptly and efficiently to all guest service and parts enquiries.

• Accurately price workshop/parts enquiries and produce guest invoices.

• Ensure workshop jobs are booked in correctly and parts are issued to the workshop.

• Order, check off and receive parts.

• Process and monitor warranty claims.

• Promote guest satisfaction through feedback reports, letters and manufacturers guest service information.

Work Pattern

This is a permanent full time position which will be five and a half days a week.

Successful applicants will possess and be able to offer.

• Enthusiastic, friendly and helpful attitude

• A solid mechanical awareness and an understanding of bikes and bike parts

• Possess outstanding customer/guest service skills with the ability to handle conflicting demands

• Passion and ability to deliver an outstanding guest experience

• Possess excellent communication, organisation and interpersonal skills

• Respectful and courteous to guests and colleagues

• Honest with high levels of integrity and drive to succeed

• Computer literate, including Microsoft Office

• Excellent administrative skills

• Full UK Driving Licence or equivalent. A full motorcycle licence is desirable.

Visit www.motorparks.co.uk/careers to find out about working for businesses within the Motorparks Brand, to review the details of the role and to apply.

Cambria Automobiles are an equal opportunities employer

Apply now Cambria Automobiles

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