Job

Bodyshop Administrator — Mercedes-Benz

Apply now LSH Auto Mercedes Benz

Salary:

We have an exciting opportunity for a Body shop Administrator to join our flagship dealership in Stockport.

This is a full time role working 45 hours per week with a salary of £22,516

You will be:

  • Responsible for dealing on a day to day basis with customers subject to the guidelines established by the Body shop Process.
  • To liaise effectively with the parts department insurance companies and work providers.
  • To receive customers and their vehicles in a friendly and professional manner in line with the Body shop process. To discuss and confirm their requirements and take responsibility for their vehicle during its time at the retailer.
  • To handover and receive back any loan vehicle according to the published procedure.
  • To ensure that repair orders are raised and processed according to the established guidelines and that work is completed to schedule.
  • To ensure that requested work is completed on time and to the expected standard.
  • To ensure personally that all customers vehicles are washed and vacuumed to a high standard.
  • To keep customers fully and regularly informed of changes to costs and expected completion time/dates in line with the company policy and the body shop process and Emacs.
  • To take responsibility and raise sublets for subcontracted repairs.

You will have:

  • Practical experience in aftersales/sales environment
  • The ability to follow a structured process.
  • Ability to handle pressure without it affecting working relationships and effectiveness
  • Ability to work positively with manufactures representatives
  • Excellent listening skills
  • A genuine passion for the delivery of first class customer service.

Benefits:

  • 23 Days holiday rising to 25 after 2 years’ service
  • Staff Car Scheme (Sales executive role will include a company car)
  • Competitive Pension Scheme
  • Perkbox Membership
  • Eye care Vouchers
  • Life Assurance
  • Employee Assistance Programme

The Company

LSH Auto is proud to be part of a respected and world-renowned premium car dealership that dates back over 45 years. LSH International operates over 143 Mercedes-Benz dealerships in markets across the globe in diverse countries such as China, Australia, South Korea, Taiwan, Vietnam, Cambodia and most recently in Germany and the United Kingdom.

Our UK dealerships of high-end automobiles operates under our corporate business LSH Auto UK Limited and is made up of immaculate dealerships located across Birmingham and Manchester. Dealership sites include Birmingham Central, Erdington, Macclesfield, Solihull, Stockport, Manchester Central, Tamworth and Whitefield.

Based in two of the largest cities in the UK, LSH Auto is easily commutable offering a great line-up of new and approved used Mercedes-Benz and smart car models.

Apply now LSH Auto Mercedes Benz

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