Credit Controller

Apply now Colin Pybus


Job Title: Credit Controller

Location: Aylesbury, HP19 8UG

Salary: Up to £25,000 + bonus

Our client is an award-winning company with over 30 years of knowledge and expertise within the vehicle body repair sector. Having originated in the Midlands, the business is expanding rapidly through organic growth and acquisition throughout the UK.

Our client is dynamic in their approach and geared to completing outstanding repairs, by combining the latest techniques and most effective technology with delivering excellent customer service. They ensure that their customers are at the heart of what they do.

Whether it is minor car park damage or a road traffic accident their nine repair centers provide a range of services that use modern repair methods to put your vehicle back to its pre-accident condition, ensuring they repair every vehicle with utmost pride and care.

They are now actively looking to recruit an experienced Credit Controller based on their Aylesbury site.

About the Job:

  • You will be responsible for processing sales invoices daily, submitting them as and when required, using customer portals, and management systems, emailing and posting 
  • Reconciling customer accounts and sending statements out when required, maintaining good customer relations whilst ensuring accounts are maintained within agreed terms and credit limits
  • Record discounts and maintain discounts files
  • Assist with customer accounts reconciliation, month-end, and other deadlines 
  • Contacting individuals or business customers when payments are overdue, asking them to settle their account explaining the terms of their credit, to ensure the payment of outstanding invoices. 
  • Re-negotiate repayment plans if the customer is in financial difficulties. 
  • Keeping a record of all communication with the customer
  • Reporting old outstanding debt to the Line Manager and informing early of potential debtors’ problems. 
  • Liaise with Administration Managers where necessary if the legal action is required to resolve the issue
  • Handling customer queries, assisting with any discrepancies in a timely manner, sending copy invoices, credit notes, and other files, keeping a proof of delivery, maintaining company confidentiality
  • Liaising with the different departments within the business and helping to resolve any issues
  • Processing and managing high volumes of data and using excel skills to gather data and information
  • Keeping a record of customer accounts listing each account’s payment terms, contact details, invoicing instructions, and discounts if applicable. Maintain and keep a record of the debtors each account actual and expected income, print and create reports for the management
  • Maintaining database of customer information on excel spreadsheet and Sage 200 system, updating when required, setting up and maintaining customer files
  • Work closely with the accounts team to keep records up to date, process payments, help with processing month-end, filing, and answering telephones 
  • Covering staff when on annual leave, processing purchase invoices, reconciliation of supplier accounts, processing card payments and record-keeping, and dealing with other ad hoc duties when the business requires

About You:

  • You will have good spoken and written communication skills and be assertive in a professional manner, have an organized and methodical approach, and be able to work to strict deadlines. 
  • You will have good negotiation skills a professional telephone manner and customer service skills with the ability to explain financial matters to non-technical colleagues.
  • You will have significant numerical knowledge and have advanced skills in computer literacy, in particular MS Excel and Word. You will work well on your own or within a team and have an innovative mindset to identify areas for improvement and development.
  • You will be reliable and approachable with a high level of accuracy and attention to detail and be a quick learner that can easily adapt to new systems and procedures.

To apply for this role please submit your full and up-to-date CV to Jonathan Sweasey at Colin Pybus Recruitment. 

Apply now Colin Pybus

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