Customer Service Advisor

Apply now Sytner Group Recruitment


Job description

Customer Service Advisor (Inbound and Outbound)

An exciting opportunity has arisen for a Customer Advisor within the VWG Division, representing Audi, Volkswagen, Seat and Skoda brands.

The Contact Centre is based in Nottingham and responsible for taking a high volume of incoming calls and pro-actively making outgoing calls. Our aim is to drive business into our 15 centres to ensure that our workshops are at full capacity and that we are achieving the required KPi’s. As a department we are also responsible for handling numerous customer queries, data base administration and managing all digital enquiries.

Previous experience within a Contact Centre environment is not essential as full training will be given. We are looking for someone who has a great personality, enjoys talking to people, is self-motivated and has the drive and determination to want to achieve the very best results.
You also need to be able to work well under pressure in our busy department and will be rewarded with a generous bonus.

Finally, to assist in making this venture a success you must possess a positive outlook and also hold a solid track record in terms of reliability.

Sytner Group currently represents over 21 of the world’s most prestige vehicle brands; in over 140 dealerships across the UK, we provide a fantastic working environment and we and are committed to ‘Developing Talent’ and ‘Building Careers’

We are committed to being the best company to work for and recently we were ranked the top rated retailer on Glassdoor as a result of direct colleague feedback.

If you think you have what it takes to be part of a successful Contact Centre team I would love to hear from you.

Apply now Sytner Group Recruitment

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