Customer Services Executive (Aftersales)

Apply now Kream Motor Recruitment (Isca) Ltd


We are seeking a CUSTOMER CONTACT ADVISOR to facilitate ongoing customer loyalty, satisfaction and goodwill within a franchised main dealer in Exeter.

Within this role, you will be the key connection to the business’s existing customers between appointments.  Making regular contact, through targeted planning, you will ensure customer satisfaction whilst promoting relevant products, services, and bespoke promotions, specific to each customer’s requirements.  You will take bookings for servicing, MOT’s, repairs and maintenance.

By default, you will create incremental business, and liaise with the Service Advisor team to plan activity.

This role requires an experienced customer services specialist who can remain calm and professional, acting as a company ambassador, in all situations.  Motor trade experience is not essential, this position centres around the customer experience and it is your ability to provide a great service that’s the priority.

This is a Monday to Friday role.  You’ll be joining a very successful, privately owned dealer group, representing a quality brand synonymous for its cutting-edge technology in the Hybrid / Electric Vehicle sector.

kream motor recruitment is a motor trade-specific recruitment agency based near Exeter covering the whole of the south west; specialising in permanent vacancies in franchised and independent motor dealers/repair workshops. Backed up by 60+ years joint experience in most departments we believe our professionalism, industry understanding, and reputation are unrivalled.  Please visit our website to view all our current vacancies.

Apply now Kream Motor Recruitment (Isca) Ltd

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