Job

Marshall Toyota Tunbridge Wells

Apply now Marshall Motor Group

Salary:

“Marshall Motor Group have recently been named Employer of the Year at the 2021 Motor Trader Awards, the 2nd year in row we’ve been recognised in this way”

 

The Role

Marshall Motor Group are currently recruiting for an Assistant Service manager Manager to join our Toyota dealership in Tunbridge Wells. Working as part of a team and reporting to the Aftersales Manager, this role offers you the opportunity to use your leadership skills to drive performance on our service reception.

 

Responsibilities

  • Provide day to day guidance and direction to a team of Service Advisors
  • Ensure the highest level of customer care and satisfaction are delivered at all times
  • Identify areas of improvement for the service reception department to improve performance and customer satisfaction
  • Plan ahead and manage time effectively to ensure all tasks are achieved
  • Develop and maintain professional working relationships with all customers, dealership colleagues, suppliers and external representatives

 

Required Skills and Experience

  • Ideally you would have some experience in a similar role within a vehicle dealership
  • Ability to remain professional, calm and positive at all times
  • Approach tasks eagerly and cooperate fully when requested
  • Proactive mind set
  • Positive, can-do attitude
  • Outstanding organisation and time management skills with the ability to work to deadlines

 

The Company

Marshall Motor Group is a multi-award winning company with strong values that put our people and customers at the heart of everything we do. Recently being recognised by the Great Place to Work Institute as one of the UK’s Best Large Workplaces, we have approximately 4,000 colleagues and a turnover of over £2billion; we are still growing! Benefits available to our colleagues in addition to generous salary packages include:

  • Training & Development from the Training Academy and Manufacturer
  • Employee helpline & free telephone counselling service
  • Career Progression
  • State-of-the art working environment.
  • ‘Cycle to Work’ scheme
  • Staff discount on Service and MOT (T&Cs apply)
  • Colleague referral fee up to £2,000
  • Company pension scheme

 

If this sounds like you, please submit your application today to be considered for this exciting opportunity.

Apply now Marshall Motor Group

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