Apply now Harwoods Group
Automotive retailer Harwoods Group, represents prestigious car brands Aston Martin, Audi, Bentley,McLaren, Volvo, Jaguar and Land Rover, as well as the truck brand MAN. We have eighteen businesses across Sussex, Surrey, Kent and Hampshire.
Our vision is to ‘create memorable experiences’, as we believe our primary role is to add maximum value to the customer journey. We also aim to make working at Harwoods as memorable and enjoyable as possible and benefit from above average employee engagement.
With 98% of staff scoring positively when asked ‘I care about the future of Harwoods’, we’re a safe bet for a job and career.
Harwoods Crawley Accident Repair Centre was established in 1997, relocating from Coulsdon to Crawley in October 2017. It is an all-makes Centre which specialises in Jaguar Land Rover and holds their approved aluminium repairer status, together with approved repairer status for multiple insurers. The Centre typically covers a 25mile radius and employs around 25 – 30 staff.
The role of the Bodyshop MET Technician is to:
Accurately and skilfully undertake the removal and replacement of mechanical, electrical and trim items on motor vehicles. Detect and diagnose any additional faults for further repairs.
Ensure all work is completed safely and complies with retailer, manufacturer and industry guidelines.
Ensure the highest standard of repairs are carried out to the manufacturer’s specification, specifically relating to fitting and trimming. Detect and diagnose any additional faults for further repairs.
All Harwoods employees are expected to comply with/adhere to all Harwoods policies and procedures and any additional manufacturer requirements relevant to their role.
Proof of Right to Work in the UK.
Skills & Knowledge
Full UK driving licence.
Competency in numeracy and literacy.
Automotive Trade Accreditation (ATA) essential.
Competency in IT.
Harwoods has 5 key competencies which describe the behaviours expected of all employees. For this role we are looking for applicants who can demonstrate all of the competencies below at the level described, as per the attached competency framework.
Delivering Memorable Customer Service
Provides customer service which creates ‘memorable experiences’ through meeting and exceeding customer expectations.
High Performing Teams
Supports others to continuously improve performance. Seeks feedback on own performance, takes responsibility for own development & demonstrates Harwoods values.
Commercial and Operational Excellence
Understands the drivers of business performance and uses them to optimise commercial opportunities. Plans and manages processes, resources workflows efficiently.
Innovation & Improvement
Demonstrates openness to change and improvement. Proactively looks for more effective ways of doing things.
Knowledgeable of, aligned to and ambassador for the brand and adheres to brand standards.
Safeguard the customer vehicle and its contents while in the workshop.
Seek clarification in the event a work order is unclear or seems incorrect.
Observe, recognise and report on vehicle structure where necessary. Includes any/all faults or defects detected while working on the vehicle. Report any additional damage found when stripping the vehicle.
Report accurately and correctly all components, materials, consumables and hours used on each vehicle repair, keeping wastage of all material and consumables to a minimum and placing orders for replacement parts. Keep work area clean, tidy and free from hazards.
Interpret and implement technical instruction data.
Ensure alignment equipment is used accurately on all repairs.
Carry out all repairs according to best practice procedures. Complete assigned jobs with the estimated repair times. Meet acceptable safety and quality standards.
Check the condition and ensure the correct maintenance of tools, equipment and other materials.
Undertake all other tasks and activities as requested by the Bodyshop Manager.
Apply now Harwoods Group