Parts Advisor

Apply now Cambria Automobiles

Salary: £23,500 OTE

Recruitment – Job Details

Job Title: Parts Advisor

Location: Grange Jaguar Land Rover Hatfield

Brand: Aston Martin, McLaren and Jaguar Land Rover

Salary: £23,500 OTE

Closing Date: 30 Nov 21

Reference: 1653

Grange Motors are part of Cambria Automobiles who are one of the UK’s fastest growing franchised car dealer groups. They operate car dealerships across England and Scotland, trading under local brand names including; Grange, Dees, Doves, Invicta, Motorparks and Pure Triumph.

We strive to deliver consistent results thanks to the exceptional performance of our associates and are focused on developing systems and processes that deliver outstanding levels of guest satisfaction on behalf of our manufacturer partners.

Benefits include;

The opportunity to join a friendly team and develop your existing career within our Jaguar Land Rover, Aston Martin and McLaren Dealership in Hatfield. We believe that by identifying your potential and investing in your future, you will be able to develop skills and gain the experience that will enrich your career prospects.

* Salary – £23,500 OTE
* Overtime opportunity
* 31 Days Paid Annual Leave
* Preferential rates for servicing, MOTs and parts
* Fantastic discounts on vehicles sales
* Access to a vehicle Flexi-lease affinity scheme through SOGO
* Pension scheme
* Life Insurance Benefit

Job Role

To provide polite and courteous service to all external and internal guests, interpreting their requirements for various parts and developing business opportunities for the department, optimising the guest experience at all times.

* To inform, promote and sell parts to external and workshop guests, making the most of opportunities via telephone and direct contact and ensuring guest demands are fulfilled.
* Accurately complete and store all paperwork, including picking slips, guest contact details, sales and lost sales information to ensure up-to-date guest information is available and accessible at all times.
* Check all parts returned by guests for damage and condition, noting down returns details and logging the parts back into the department.
* Maintain a tidy and organised stock warehouse, arranging stock as per guest and workshop requests.
* Update and maintain parts literature and related information to promote a speedy and effective service for all guests.
* Maintain an accurate account of stock via stock check and booking out procedures of parts.
* Plan and establish parts displays to ensure they are up-to-date and professional.
* Process invoices for the purchase of parts to ensure the prompt receipt of payments when applicable.

Work Pattern

This is a full-time position.

Your working hours will be 45hrs per week, Monday to Friday and a Saturday on a rota basis.

Successful applicants will possess and be able to offer;

* Full UK Driving Licence with no major endorsements.
* Preferably at least two years’ experience within this position or similar.
* Franchise experience is desirable
* Excellent customer service experience and the ability to handle conflicting demands
* Possess excellent communication, organisation an inter-personal skills
* Be enthusiastic, respectful and friendly to guests and colleagues.
* Possess a positive / can-do attitude.
* Have the passion and ability to deliver an outstanding guest experience.
* Possess high levels of integrity and drive to succeed.
* Computer literate, including Microsoft Office

Please visit to review full details of the role and to apply.

Cambria Automobiles is an equal opportunities employer

Apply now Cambria Automobiles

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