Job

Parts Advisor

Apply now Sherwoods Motor Group

Salary:

Your Role: Through excellent customer service you will promote and affect sales of stock, at retail, trade and workshop counters both over the phone and face to face.

Your Main Duties

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Ensures that all customers at retail, trade and workshop areas are dealt with quickly and efficiently and that all orders are processed on the same day

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Completes all administrative functions in an accurate and timely manner

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Achieves sales by prospecting, acquiring and maintaining accounts and actively promoting Parts and associated promotions to potential customers

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Answers customers’ questions regarding technical problems, warranties and repairs in a manner that is easily understood and avoids excessive use of technical jargon

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Communicates and logs any discrepancies of stock with the Parts Manager

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Actively supports company policy and best practice in the area of security, with particular emphasis on the protection of sensitive customer information

What we’re looking for:

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Previous experience as a Parts Advisor is required

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Exceptional verbal and written skills and excels in both telesales and customer facing roles

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Prior experience of using parts catalogues and understanding stock control is essential

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Demonstrates excellent attention to detail and accurate record-keeping

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CDK experience would be advantageous

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Collaborates with colleagues to support the achievement of increased profit and sales

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Committed to achieving excellent customer relations and ensuring that customer’s expectations are met if not exceeded

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Positive friendly and professional manner, demonstrates integrity, discretion and objectivity

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Computer literate, including Microsoft Office

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A good technical understanding of motor vehicles

If you are interested in this position please email your CV with a covering letter to [email protected]

Apply now Sherwoods Motor Group

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