Service Advisor

Apply now Redde Northgate

Salary: £20k – £25k

This is a great opportunity to join one of the UK’s leading vehicle rental specialists as a Service Advisor in our busy site in Runcorn.

The role of Service Advisor is central in ensuring we deliver the industry leading customer service our customers expect from us.  In this role, you support our Workshop Manager and Technicians in the smooth running of the Workshop by managing bookings, confirming authorisation for chargeable work, raising invoices and being the go-to contact for customers whilst their vehicle is with us.

The workshop is an important part of our business in the North West, supporting a broad range of business customers from Cheshire, Merseyside, Wirral and in to North Wales.  It delivers maintenance, servicing and warranty work for a branch fleet of over 1150 vehicles. 

About You

  • You come from a fast-paced, customer-focused administration background – although some experience in a Workshop environment would be useful, it is not essential as where you really excel is helping ensure an organised, well-managed environment for those around you to work in.
  • You are a people person – you put yourself in your colleagues and customer’s shoes and communicate well with them in sometimes-difficult situations.
  • You are organised and can prioritise you work load and have a fine eye for detail.
  • You get involved in every part of our business – you take pride being part of the Northgate team and are keen to help colleagues with a hands-on, can-do approach to getting things done.
  • You are enthusiastic about our business – as Workshop Administrator, you deliver an exceptional experience every time.

As a Service Advisor with Northgate Vehicle Hire, we offer:

Of course, a great basic salary, but there’s much more available for you at Northgate Vehicle Hire than just that.  Some of our most popular benefits include (but aren’t limited to) …

•    A fantastic quarterly bonus scheme
•    23 days annual leave (+ bank holidays) and an extra day’s leave to celebrate your birthday
•    free life assurance
•    well-being services (incl. Health Cash Plan, Dental Plan & Travel Insurance)
•    discounted, flexible Gym memberships
•    exclusive employee vehicle-leasing schemes 
•    pension & save-as-you-earn share scheme 
•    Our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few)

Northgate Vehicle Hire are the UK’s leading provider of light commercial vehicle rental solutions, partnering with some of the country’s most well known organisations.  We have gained a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most.

We’re also part of something bigger – with over 60 Northgate Vehicle Hire branches nationwide, we’re a key part of one of the UK’s largest Automotive plc’s, Redde Northgate. Few other businesses can offer you the support and long-term security as us, this is a great opportunity to progress your career!

Join our Team!

If you would love to join our amazing team in our busy branch as a Service Advisor – Apply today!


Apply now Redde Northgate

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