Job

Service Advisor

Apply now Kream Motor Recruitment (Isca) Ltd

Salary:

They now seek an experienced CUSTOMER SERVICE ADVISOR to join their front-of-house team.

Your daily activities will include:

  • Taking service and repair bookings via all mediums whist controlling the workshop diary
  • Loading work onto the internal IT management system
  • Liaising closely with Workshop Control and the Depot Manager over all customer bookings and requirements
  • Keeping individual customers, and fleet-operators, updated with work-in-progress
  • Up selling any additional work identified as required
  • Invoicing or allocating to accounts

 

ESSENTIAL REQUIREMENTS

To be considered you must have front-of-house experience in a car or commercial vehicle environment.  You will possess a professional face to face/telephone manner, good IT skills and be familiar with automotive Dealer Management Systems (DMS).  Delivering a first-class customer experience is of paramount importance.

Salary will reflect your skills and previous experience relevant to the role.

kream motor recruitment is a motor trade-specific recruitment agency based near Exeter covering the whole of the south west; specialising in permanent vacancies in franchised and independent motor dealers/repair workshops. Backed up by 60+ years joint experience in most departments we believe our professionalism, industry understanding, and reputation are unrivalled. Please visit our website to view all our current vacancies.

Apply now Kream Motor Recruitment (Isca) Ltd

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