Service Advisor

Apply now Kream Motor Recruitment (Isca) Ltd


A customer services specialist is required to join a busy car and light commercials dealer in Bridgwater.

Undertaking the role of a CUSTOMER SERVICE ADVISOR, you will be positioned at the service reception front desk, providing customers with a warm welcome and a great service.

Key activities of the role include:

  • Taking service, repair and maintenance bookings via telephone, face to face and email contact
  • Processing bookings through the internal (Kerridge) IT system
  • Liaising with the workshop team to ensure all is in place for each booked job
  • Keeping customers informed throughout work in progress – upselling any additional work requirements
  • Presenting and upselling a range of approved products and services
  • Undertaking all related administration (including invoicing), handing over cars, and taking payments

Ideally, you will have occupied the car dealer Service Advisor role in the past.  As a minimum, you need to have worked in a car dealer, in a customer-facing capacity, and have an understanding of the Service Advisor position.

A competitive basic salary, accompanied by a generous bonus scheme, is offered and you will be joining a highly successful, well-regarded dealer group.

kream motor recruitment is a motor trade-specific recruitment agency based near Exeter covering the whole of the south west; specialising in permanent vacancies in franchised and independent motor dealers/repair workshops. Backed up by 60+ years joint experience in most departments we believe our professionalism, industry understanding, and reputation are unrivalled. Please visit our website to view all our current vacancies.

Apply now Kream Motor Recruitment (Isca) Ltd

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