Service Advisor

Apply now The Solution Automotive

Salary: £22000 – £33000 per annum + £22-24,000 basic, £33k min OTE

Service Advisor vacancy – Southampton area

A highly successful, family run multi-franchise group of dealerships.

Since 1995, they have won many industry awards, including several from the manufacturers that they are partnered with.

If you believe that you have that “emotional spark” that comes with an enthusiastic and motivated character and you can add an empathetic, attentive and friendly personality to our team, then please read on and apply…..

An exciting opportunity for a Service Advisor to join a team in a challenging and diverse role.

You will be a strong communicator and be able to influence where needed. The role of a service advisor is a busy one, with no two days the same but also rewarding.

This is a fantastic opportunity to work within a friendly and hardworking team, in a fast paced organisation.


  • Full time, permanent position.
  • Generous Bonus scheme – OTE of £30,000 per year
  • 30 days holiday (including Bank Holidays).
  • Excellent training and genuine career progression
  • Automatic Workplace Pension Scheme.
  • Employee benefit scheme including High Street discounts.


  • Being the point of contact for customers requiring servicing or repair to their vehicles.
  • Manage the flow of information between the workshop, the rest of the business and the customer.
  • To handle customer enquiries and queries promptly and efficiently.
  • Qualify service needs and establish understanding and an agreement with the customer of the work to be carried out.
  • Accurately maintain the service department loading system in line with workshop capacity.
  • Manage the handover and administration of loan vehicles. Explain the work carried out on vehicle ensuring customers full understanding and authorisation.

Skills Required:

  • Competency in numeracy, literacy and IT
  • Excellent organisational skills, and work well under pressure
  • Knowledge of the motor trade
  • Excellent customer service skills
  • Good team player
  • Experience with Pinnacle or another dealer management system (preferred)
  • Full UK driving licence (preferred)

Working hours/days:

Monday to Friday: 8am – 6pm

Saturday: (Rota 1 in 4) 8am – 12pm


£22k – £24k basic Depending on experience

£33k OTE uncapped and potential to earn MUCH more

Please ensure your CV is up to date with relevant contact details.

Who are you applying to?

The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you’ll be dealing with a person, not just a consultant!

Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy.

We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission.

Key positons; Sales Executive, Sales Manager, Business Manager, Service Advisor, Parts Advisor, Technician, Mechanic, Master Technician, Workshop Controller, Service Manager, After Sales Manager, Dealer Principal, General Manager.

Apply now The Solution Automotive

More stories...

Server 190