Service Advisor

Apply now Carshops Limited

Salary: 19000

Service Advisor

Service Advisor, Nottingham

Full Time Permanent

Salary Basic: £19,000 – £22,000 plus bonus, OTE: £25,000 – £28,000

40 per week including evenings and weekends

We are the designated drivers on our brand’s journey, we are looking for people to grab the wheel and provide a positive influence for our customers, colleagues and communities.

Our Service Advisors are the spreaders of good carma, they are responsible for keeping the customer happy and make a positive lasting impression.

Are you ready to grab the wheel?

Working in the Service Centre you will be responsible for making sure customers know of all products and services available in CarShop. You will receive customer enquiries by phone and in person, with the highest courtesy and integrity and ensure that all needs and requirements are met.

The main part of the role will be advising on estimated costs of repairs and work to be undertaken as well as expected completion times. Finally, you will ensure all work was completed and that cash sales are charged, and money collected.

How will you spread good carma?

You will need to be a professional and well-presented person with a passion for customer service. Excellent communication skills both written and verbal as well as brilliant attention to detail.

Ideally, you will have experience in the motor industry, bonus if it is in a service centre environment. A passion and interest in cars with a desire to learn more about servicing and mechanical work.

A full UK/EU Driving license is essential for this role.

What does good carma get you?

Along with a competitive salary and a brilliant environment, our fantastic benefits package includes:

* 31 days annual leave (inclusive of 8 bank holidays) rising with service

* Structured career progression path

* Discounts on CarShop products

* Wide-ranging corporate discount scheme and colleague reward program

And much more!!

Who are CarShop?

At CarShop we are all about spreading good Carma! By working as one joyous carma spreading team, we make a hugely positive difference to the lives of our customers, colleagues and communities.

All our people grab the wheel! We are the designated drivers of our brand’s journey. We help our business and ourselves grow by finding ways of building good carma into our everyday lives.

CarShop was established in 1999 and are now part of the prestigious Sytner Group with 11 large stores, 1 Express store and some very ambitious growth plans, we can’t wait to welcome you to the family. With a 4.8 out of 5.0 rating on Glassdoor and 96% of our people saying they would recommend us to a friend, it is time to join us and start spreading good CARMA.

Our recruitment process is all about good carma.

All applications to CarShop are carefully evaluated and considered, if you are suitable we will contact you to advise on the next steps. We ensure all of our processes are fair, transparent and consistent across all our stores.

We provide equality of opportunity for all candidates and employees and we ensure our workplaces are free from discrimination and you are treated fairly and with dignity and respect.

You may also have experience of: Service Centre Advisor, Service Manager, Service Supervisor, Service Administrator, Service Centre, Technical Advisor, Customer Service, Retail Service, Aftersales Advisor, Aftersales Coordinator, Aftersales Manager, Aftersales supervisor, Aftersales Administrator, etc


Apply now Carshops Limited

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