Service Manager

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Service Manager 


£28000 – £35000 +OTE 

Our Client, a well-established dealership in the Telford, are currently looking for a Service Manager to lead their service department, this position would suit a Workshop Controller looking to take the next step in their career.

The Service Manager will be responsible for managing a medium sized team, maintaining customer satisfaction and ensuring that the workshop is profitable.

The main duties of the role are

  • Take responsibility for implementing and maintaining effective processes to achieve the highest possible customer satisfaction levels in excess of the manufacturer national average.
  • Monitor and control costs in line with the business plan whilst maintaining quality standards and Customer service.
  • Ensure accurate collection and recording of customer data in line with Group standards.
  • Ensure that the manufacturers standards are adhered to at all times.
  • Make sure there is a safe working environment which is maintained
  • Monitor colleague performance
  • You will be able to clearly demonstrate your ability to generate impressive results by increasing performance, profitability and operating efficiency.
  • You must have strong leadership and people management skills as your primary focus it to lead your team to deliver their business objectives.
  • You will be expected to drive the business forward and maximise customer satisfaction whilst motivating and managing the team.
  • You will be able to demonstrate that you share company values and possess strong leadership, communication and organisational skills.

If you’re an automotive professional looking for a role with realistic career progression within a business that promotes positive change and development, then this is the role for you. Apply online now or contact our Recruitment Team to find out more. 

Apply now Affinity Search

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