Job

Service Manager

Apply now Pentagon Group

Salary: Basic + Bonus + Company Vehicle

Do you have:

* Previous management experience within a Multi-Franchise Automotive Service Department

* A strong customer-focused background?

* A successful track record in Automotive Aftersales?

If you can answer YES, then you may be the person we are looking for!

What Will You Be Doing?

As a Pentagon Service Manager, you will set the tone for the aftersales team and will support them in delivering an excellent service with a right first time attitude.

This role is crucial in supporting the General Manager to drive forward the aftersales performance of the Dealership.

Your responsibilities will involve:

* Provide positive customer experiences in all instances, leading by example to promote a customer focused team performance.

* Managing customer retention and workshop efficiencies.

* Ensuring the Service department achieves budget objectives by continually examining accounts, operating controls & composite figures.

Who Are We Looking for?

We are looking for a talented individual who is able to demonstrate a successful track record in a similar role.

Along with:

* strong leadership skills

* an ability to generate impressive results by increasing performance

* experience of using MI to identify & execute business improvements.

A working knowledge of Kerridge would be a distinct advantage.

What’s In It For You?

When you join Pentagon, from Day 1 you’ll have access to a comprehensive benefits package including:

* 30 days holiday per year (including Bank Holidays) that will increase with length of service.

* Recommend a Friend Scheme.

* Discounted days out with family and friends.

* Retail discounts saving £££’s on shopping and dining out.

* Fully funded, Nationally Recognised Qualifications.

* Manufacturer specific training.

* Salary Finance.

* 24 hour access to the Employee Assistance Programme and designated site Mental Health First Aiders.

* Team member Pension Scheme contributions.

* Friends & family Customer Referral Payments

* Discounts on products and services that we provide for family and friends.

We pride ourselves on offering exceptional training and development opportunities along with realistic career paths for each member of our Team.

Who Are We?

At Pentagon we believe any position with us isn’t just another job, it’s a career.

Our success since 1991 has been built on our Teams …people are at the heart of everything we do, so we’re always looking for those individuals who show commitment, enthusiasm, drive and can relate to our 5 Core Values that have been part of our ‘family’ since the very beginning.

We now have 47 franchise points representing 12 different brands, 23 locations and over 1300 Team Members.

So if you are looking to join a company with year on year growth, fantastic learning and development opportunities, recognition & reward, you’ve just found it !

For more company information, follow the link – http://www.pentagon-group.co.uk/why-work-for-pentagon

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Apply via email [email protected], [email protected], [email protected]

Apply now Pentagon Group

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