Showroom Host

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Job Summary

Part Time Showroom Host

My client is a fast paced business who are always one step ahead in the motor retailing industry.

They have a rare opportunity for a Showroom Host to join our busy dealership in Crawley. This is a permanent part time position.

As the showroom host you will meet and greet our customers and aim to make long lasting relationships with our customers. Our showroom hosts are vital to the success of the dealership and the first most important part of the customer journey…. making the right first impression counts!!

What you will do

  • Ensure all guests receive a professional and positive arrival
  • Deal with telephone enquiries, answering the phone within 3 rings
  • Provide support to Service colleagues during busy periods
  • Log information on calls received on internal systems where call back is required
  • Ensure all call backs are actioned within 30 minutes
  • Maintain and develop Showroom Host knowledge by attending and completing all company and Manufacturer training
  • Make effective use of time, prioritising where necessary and always seeking to improve solutions to problems and add value
  • Assisting our dealership in exceeding CSI standards, by ensuring we consistently deliver an excellent customer service

Requirements & Qualifications

What our client is looking for:

  • Friendly, professional and hardworking approach to work
  • Be reliable and flexible as you will be an important part of a bigger team
  • Experience working in a customer facing role or have similar transferable skills
  • Excellent communication skills

It would be of advantage is you have experience working within a Car Sales Department within a main dealership.


£ National Minimum Wage

Weekend and week day work included. All based on a rota with in the Hosting team . Pay is at national minimum wage.

Hours of work

8-6pm Mon-Fri. 8-5pm Saturday. 10-4pm Sunday.

Smart Step Recruitment is a specialist Automotive / Motor Trade recruitment agency. We deal with all aspects of the motor trade so if you have experience then we will be keen to have a chat; everything from Car Dealerships, HGV companies, Fleet companies, manufacturers & independent sites.

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