Job

Telesales / Contact Centre Executive

Apply now WeRecruit Auto

Salary:

Telephonist / Contact Centre Executive – Motor Trade

We have a full time permanent opportunity for a contact centre / call centre executive to work within a professional car dealership in the Hampstead area of North-West London

Mon-Fri 8am-5pm
£10 per hour

  • Handle requests for service or service updates;
  • Book routine service and repair jobs;
  • Prepare job cards once a booking has been made;
  • Track the progress of service/ repair jobs, keeping the customer informed.
  • Dealing with general customer queries – Using open questions to identify customer queries / problems;
  • Promote the retailers products and services;
  • Answer incoming calls in a friendly and professional manor;
  • Take accurate message or forward calls as appropriate;
  • Keep customer records and database up to date and accurate;
  • Use initiative to answer customer queries and provide the best level of customer service possible.

Must have:

  • Strong customer service / communication skills;
  • Live within reasonable commute of NW3;
  • Great with customers both in-person and over-the-phone.

Full company details available on application. Apply now with your full CV to Mary or Sharron at WeRecruit Auto Ltd quoting job reference ST303

Automotive – Motor Trade – Dealership – Customer Advisor – Customer Service – Telesales – Customer Advise – Customer Advisor – Customer Adviser – Customer Services Reception – Host – Admin – North West London – Camden – City of London – Colindale – Crincklewood – Finchley – Finsbury Park – Hampstead Heath – Holloway – Hyde Park – Notting Hill – Portobello Road – Wembley Full Time – Permanent – Job

Follow us on Twitter @werecruitauto

Should your skills and experience match what our client is looking for, we will contact you before proceeding with your application, either via phone or e-mail initially. Unfortunately we are unable to contact all applicants due to the volume of applications so if you do not hear from us within 5 working days please assume you have been unsuccessful on this occasion. If you have relevant industry experience we may store your details for future opportunities.

Apply now WeRecruit Auto

More stories...

Advert
Server 51