Trainee Customer Service Advisor

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Salary: Market related

We are working on an exciting new role with a Main Car Dealership in the Eastbourne area of East Sussex.

My client are actively looking for a Trainee Customer Service Advisor to join their friendly and busy team.

No Automotive experience necessary – this is a great role for someone who wants to start in the motor trade – full training will be given, however strong organisational skills, a friendly manner and a strong customer service background are essential.

Job Role – Motor Vehicle Customer Service Advisor

Salary – Minimum Wage + bonus

Trainee Customer Service Advisor Duties include:

  • Ensuring customers are aware of service and repair work required to their vehicles in a professional manner
  • Advise on estimated costs of repairs and work to be undertaken
  • Sell additional products as appropriate to customers’ needs
  • Advise on timescales and collection arrangements
  • Produce job cards on in-house computer system
  • Update customer and vehicle records
  • Document all warranty work in accordance with manufacturer policy
  • Preparation and completion of invoices

For this Trainee Customer Service Advisor position you will have:

  • Previous experience within Customer Service is essential
  • Enthusiastic and passionate about the motor trade
  • Full driving licence
  • Excellent communication skills
  • Excellent Customer Service skills

As a Trainee Customer Service Advisor you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public.

In particular my client is looking for some one with strong customer service skills who has excellent customer rapport and can deliver great CSI results, along with being confident with up-sell opportunities.

If you are looking to build your career as a Trainee Customer Service Advisor, this company can offer you genuine career opportunities in an excellent working environment with fully funded training.

I look forward to hearing from you with regards to the Trainee Customer Service Advisor role, which is within the motor trade.

Contact: Gemma at Jago Consultants

Not the right position for you? Please visit our website for our full list of current vacancies. Do you know someone who might be right for this position? Refer a friend or colleague, and earn yourself a referral fee. Please see our website for more details.

Apply now Jago Consultants

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