Warranty Administrator

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Salary: £27k – 29k per year

Warranty Administrator needed by Automotive Motor Garage. Previous experience within the motor trade is essential for this Warranty Administration role.

Salary 27k – 29k / Monday to Friday / Sutton nr Croydon in South London on the Surrey Border

Our client is a main car dealership looking to recruit an experienced, Warranty Administrator for their car dealership.

Warranty Administrator Role:

  • To ensure accurate submissions of warranty and goodwill claims on a daily basis and monitor warranty reports
  • Ensure all administrative functions within the warranty department are carried out in accordance with company policies
  • Administer warranty policy in the best interests of the dealership, manufacturer and customer
  • To keep accurate records of warranty submissions, credits, rejections and customer contributions towards goodwill claims
  • Inform all relevant staff of forthcoming recall campaigns and changes in warranty/goodwill procedure
  • Ensure that all frontline staff complete the records correctly when warranty is diagnosed on a vehicle
  • Maintain relationships with other staff members, specialist repairers and manufacturers’ representatives
  • Maintain knowledge on all warranty procedures and documentation
  • Support other staff members on all warranty related matters

About You:

  • Automotive experience
  • Organised and efficient to deal with the volume of paper work
  • Friendly and approachable, you will be expected to offer advice and corrective feedback to both technicians and service reception
  • Disciplined with a passion for attention to detail
  • Be a professional, enthusiastic and experienced individual

Offering a very competitive salary depending on experience

I look forward to hearing from you with regards to the Warranty Administrator role nr Sutton / Croydon in South London.

Contact: Andy at Jago Consultants

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