Warranty Administrator

Apply now Sytner Group Recruitment


Job description

About the role

Porsche Centre Edinburgh has an exciting opportunity for a motivated Warranty Administrator to join our team.

A successful warranty administrator will have excellent administration skills and the ability to work both independently and within the service team. This role will require a significant amount of attention to detail and organisational skills along with the technical ability to fully understand the operations of a busy service department. Ideally you will have experience either as a warranty administrator or have been an experienced vehicle technician within a franchised dealership.

The successful candidate will be responsible for submitting all warranty claims accurately, ensuring that each claim is processed on time and that payments received match each claim number. You will form a relationship with our manufacturer and also be responsible for internal and external manufacturers audits.

Automotive Warranty Administrator – Essential Duties
• Processes warranty claims in a timely manner following the manufacturers guidelines and expectations.
• Processes all warranty paperwork to ensure proper documentation can be reviewed and audited.
• Reconciles all warranty payments through the appropriate accounting schedule.
• Follows up on any outstanding warranty claims.
• Track warranty parts by tagging with repair order number, date and ensure they are stored safely.
• Arranges for parts to be shipped to the factory or be scrapped.
• Keep up to date with all manufacturer recalls and bulletins and communicate updates to the team.
• Carry out internal self-audits and ensure that any changes to process are discussed with the department manager.

Why Sytner?

Sytner Group currently represents over 21 of the world’s most prestige vehicle brands; in over 140 dealerships across the UK, we provide a fantastic working environment and we and are committed to ‘Developing Talent’ and ‘Building Careers’.

We will also recognise and reward your hard work, loyalty and achievements. As well as competitive salary you will also benefit from subsidised Manufacturer Car Purchase Scheme for you and your family, discounted MOT and servicing, a colleague introduction reward scheme, discounted Gym membership and discounts with popular high street retailers.

We are committed to being the best company to work for and recently we were ranked the top-rated retailer on Glassdoor as a result of direct colleague feedback.

Apply now Sytner Group Recruitment

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