Workshop Controller

Apply now Kream Motor Recruitment (Isca) Ltd


We are seeking a technically adept WORKSHOP FOREMAN who is enthusiastic, self-motivated, and customer oriented.  You’ll need the ability to manager a workshop team and engage professionally with motorhome and caravan customers.

Working Monday to Friday, the role will require you to take control of a busy caravan and Motorhome workshop, including allocation of work and planning completion of jobs. Experience with motorhomes or caravans is a must, as is the recognised industry qualifications. Your character should fit in well within a friendly team, and you will need to be confident and capable dealing with all kinds of customers under pressure, remaining professional at all times.

Your key responsibilities will include:

  • Ensuring the efficient and effective use of workshop team, facilities and equipment.
  • Determine customers’ needs, providing excellent customer care.
  • Booking in vehicles for servicing, repair, warranty and bodywork.
  • Prioritise and allocate work to the technical team.
  • Monitor work in progress, proactively identifying and resolving delays / issues.
  • Advise on best practice repair methods and determine repair times in consultation with the Service Manager.
  • To ensure service and repair targets are met with all work is carried out within a realistic timeframe.
  • Performing any other ad hock tasks, as required, which will help to contribute to the overall performance of your branch and or the Marquis Group

As part of a successful business that sells services and maintains high price point leisure vehicles, you will be given the opportunity to further your career with the many training opportunities on offer. Attractive salaries and benefits are available for all depending on experience. The company also offers a pension scheme which will be available upon successful completion of your probation period.

kream motor recruitment is a motor trade-specific recruitment agency based near Exeter covering the whole of the south west; specialising in permanent vacancies in franchised and independent motor dealers/repair workshops. Backed up by 60+ years joint experience in most departments we believe our professionalism, industry understanding, and reputation are unrivalled.  Please visit our website to view all our current vacancies.

Apply now Kream Motor Recruitment (Isca) Ltd

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