Workshop Manager

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Job description

About the role

An excellent opportunity has arisen for a Workshop Manager to join our very first Jaguar Land Rover Service Centre Ascot, part of the Sytner Group, based in Bracknell. We have been established now for a year, and are looking for someone to join us in at an exciting time as we continue to grow.

Supporting our Aftersales Manager, you will manage & lead a strong team in delighting our customers and getting it right first time. You will oversee our team of highly skilled and knowledgeable Vehicle Technicians, Apprentices and Workshop Controllers, providing them valuable support & direction, ensuring their continued development by way of individual training plans. As the workshop manager you will have a daily, weekly focus on the productivity and efficiency of the workshop, assisting them in achieving their productivity targets and driving these forward. It is important to us that our Mangers whilst delivering their role, they also take time to celebrate and have fun with their team, we encourage new incentives and ways of celebrating with them.

You will be responsible for all aspects of Health and Safety within the workshop, and supporting this throughout the business.

As well as delivering a full Aftersales service to our customers, whilst assisting the Aftersales Manager with maximising profitability and the sales of parts, labour hours, MOT, lubricants, tyres and subcontracted sales. You will be an integral member of the Management Team and deliver the very best customer service with clear vision to run an efficient and professional service operation.

About you

Previous experience in a similar role within the motor industry is essential as well as a strong technical knowledge. Ideally, you will have the ability to work in a high pressured environment and have fantastic leadership skills that can drive a team forward.

You should strive for operational excellence and have a strategic mind-set, whilst ensuring that the customer always comes first.

Why Sytner?

Sytner Group are delighted to announce our brand new and enhanced, industry-leading benefits package.
We are passionate about continuing to build an environment where everyone feels valued, appreciated and able to reach their full potential. Our new benefits package is designed to do just that:

Additional Holiday
Industry-leading Maternity, Paternity and Adoption Pay
Bespoke Flexible Working Solutions
Enhanced Long Service Awards
Discounted Car Schemes
High Street Discounts

At Sytner, we are passionate about diversity and inclusion. Our values and the way we behave are important to us. We have a working environment where we value and respect every individual’s unique contribution, supporting our colleagues to thrive and achieve their full potential.

We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.

Unsure? Read on…

We represent over 23 of the world’s most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 84% on our colleague engagement survey.

Apply now Sytner Group Recruitment

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