• Car Dealer Plus
No Result
View All Result
  • Latest
  • Used Cars
  • Live
  • Forum
  • Power 2020
  • Used Car Awards
  • CDX
  • Knowledge
  • Suppliers Guide
  • About Us
  • Latest Issue
  • Top 100
  • CD Plus
  • Latest
  • Used Cars
  • Live
  • Forum
  • Power 2020
  • Used Car Awards
  • CDX
  • Knowledge
  • Suppliers Guide
  • About Us
  • Latest Issue
  • Top 100
  • CD Plus
No Result
View All Result

RMIF praises good garage schemes

Car Dealer Magazine by Car Dealer Magazine
March 1, 2008
0
Home News

GARAGE standards schemes – like the BSI Kitemark scheme – are good for the consumer, the RMIF has said. 

 

‘Poor standards of customer service in the retail motor sector are unacceptable, so any scheme that can offer protection to consumers is welcome, but to be truly effective it must have a wide reach,’ said Alec Murray, chairman of the Retail Motor Industry Federation (RMIF).

 

Murray was commenting on statements made by the British Standards Institute (BSI) and their kitemark for garages. The scheme has 150 members whose membership assures quality for consumers.

 

Murray added: ‘The RMIF alone has several thousand members, and customer protection is provided through membership.’

 

RMIF members must pass a rigorous inspection before they are admitted to the Federation. Members are expected to maintain a high standard of service for the motoring public by providing suitable premises, equipment, and trained personnel.

 

‘Businesses that join the RMIF are bound by the conditions of their membership to provide a good service to their customers. This is backed by our strong relationship with the Trading Standards Service. 

 

‘We have more than 40 partnership schemes with Trading Standards offices across the country. The RMIF takes its responsibilities towards the consumer very seriously’ added Murray.

 

The RMIF believe that protection provided by the Supply of Goods and Services Act is the minimum provision when using services offered by their members. 

 

Murray concludes: ‘Continued poor standards of any magnitude are not acceptable. Our members are passionate about their business and as a process of membership we provide consumers with access to the industry’s established conciliation service, independently managing those occasions when clarification is required for appropriate costs associated with work undertaken.’


Previous Post

Caterham’s V8 monster

Next Post

Foray in seventh heaven

Related Posts

Dacia Sandero announced as 2021 What Car? Car of the Year
News

Dacia Sandero announced as 2021 What Car? Car of the Year

January 15, 2021
Thieves caught on CCTV as they take £2,000 cover from Nissan Navara at used car dealership
News

Thieves caught on CCTV as they take £2,000 cover from Nissan Navara at used car dealership

January 15, 2021
95 per cent of car dealers think manufacturers should not be setting them targets during lockdown 3.0
News

95 per cent of car dealers think manufacturers should not be setting them targets during lockdown 3.0

January 15, 2021
Watch: Sony’s Vision-S concept car takes to the road and shows off interior for first time
News

Watch: Sony’s Vision-S concept car takes to the road and shows off interior for first time

January 15, 2021
Investigation: How are new car sales performing so far in September? We ask dealers up and down the country
News

Most popular car colour of 2020 revealed… and it’s as bright as the year

January 15, 2021
Groupe Renault announces model offensive including new electric Renault 5
News

Jan 15 round-up: Brazilian Covid strain fears; Retro Renault 5 revealed; Holiday bookings rise; Google bags Fitbit

January 15, 2021

Want to receive the latest news?

Sign up to the Car Dealer daily news briefing for the latest news and advice during these unprecedented times.

Subscribe Now
Car Dealer Top 100 – The list in full of the most profitable car dealers in the UK
Car Dealer Top 100

Car Dealer Top 100 – The list in full of the most profitable car dealers in the UK

December 21, 2020
Used Car Awards Shortlist: Find out who made it through mystery shopping and are now in running for our gongs
News

Used Car Awards Shortlist: Find out who made it through mystery shopping and are now in running for our gongs

January 6, 2021
Car Dealer Live: Data shows there are buyers out there and they want new cars via click and collect, say What Car? team
Car Dealer Live

Car Dealer Live: Data shows there are buyers out there and they want new cars via click and collect, say What Car? team

January 15, 2021
Car Dealer Live: Top tips for car dealers to keep business and spirits high during national lockdown
Car Dealer Live

Car Dealer Live: Top tips for car dealers to keep business and spirits high during national lockdown

January 15, 2021
Less demand at home and abroad sees car production drop by nearly a fifth
News

Car dealers blast manufacturers for continuing to impose sales targets during lockdown 3 as ‘morally wrong’

January 15, 2021
Become a Car Dealer Plus member and get more out of this website including free legal advice
News

Become a Car Dealer Plus member and get more out of this website including free legal advice

January 15, 2021
Car Dealer Power

Car Manufacturer of the Year – Where did your manufacturer rank in Car Dealer Power 2020?

January 15, 2021
Car Dealer Power

The best car dealer suppliers named in the Car Dealer Power Awards 2020

November 26, 2020
  • Latest
  • Used Cars
  • Live
  • Forum
  • Power 2020
  • Used Car Awards
  • CDX
  • Knowledge
  • Suppliers Guide
  • About Us
  • Latest Issue
  • Top 100
  • CD Plus
Call us: 020 8125 3880

© 2020 Blackball Media

No Result
View All Result
  • Car Dealer Plus
  • Latest
  • Used Cars
  • Live
  • Forum
  • Power 2020
  • Used Car Awards
  • CDX
  • Knowledge
  • Suppliers Guide
  • About Us
  • Latest Issue
  • Top 100

© 2020 Blackball Media

Log In
Register
Register
Server C