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Training for Quality

Time 13 years ago

045800100_1218530509.jpgPREMIUM manufacturers have made further steps towards a UK-wide quality benchmark for training.

BMW and Jaguar Land Rover (along with truck maker Scania) have just received the new national Training Quality Standard.

Skills Minister David Lammy presented the TQS, which has been introduced to recognise organisations delivering high-quality training and development, both to employees and customers.


The IMI has been instrumental in promoting the TQS within the automotive industry.

Les Scammell, career programmes education manager at BMW Group UK, said: ‘The standard has been a powerful analytical tool, helping us to develop and refine the evidence base that underpins our quality improvement strategies.’

‘The achievement of TQS is seen as an important milestone in the quality improvement ‘journey’, but not the ‘destination’. The benefits arising from a clear focus on customer orientation and quality improvement are well understood by BMW.’

Applicable in England, achievement of the TQS will provide principal evidence for industry ‘Recognition of Training Excellence’ by the IMI.


Additionally, manufacturer training, FE colleges and training providers will be invited to sign up to a Code of Practice designed to drive professionalism and integrity in the way in which training is managed and delivered. These two components together will meet the requirements of the IMI for the full industry ‘Recognition of Training Excellence’ award.

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Car Dealer has been covering the motor trade since 2008 as both a print and digital publication. In 2020 the title went fully digital and now provides daily motoring updates on this website for the car industry. A digital magazine is published once a month.

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