8:17 am, September 18, 2026
The Car Dealer Briefing from James Baggott summarises the week’s most important motor trade headlines for you all in one place.
For this week’s edition of the Car Dealer Weekly Briefing, he has been looking deeper into the detail of our Dealer Trsut survey, held in conjunction with Cazoo, the results of which were published this week.
He explains why he thinks dealers are seeing more confrontational customers and a rise in AI-powered super complaints. Plus he tells the story of some of the angry used car buyers he’s had to contend with.
Also this week, eagle eyed industry commentators have spotted a clue that Amazon Autos’ launch in the UK could be imminent. I explain what they’ve found.
Plus:
- Motorway cuts losses
- Autotrader’s new Price Indicator
- Nissan invests £170m
- Creditplus closes
- ‘Dirty trick’ fraudsters deny scam
- Inside a Chinese car dealership
- Aion boss on UK market
- Omoda dealer under fire
- McLaren’s £500m investment
To read the weekly briefing, you usually need to be a subscriber on Substack, but this week’s post is free to all. You can sign up to the mailing list below.
Subscriptions to the Substack newsletter cost £10 per month, or £100 per year, and there are discounts for companies who want multiple subscriptions for their staff.
You can sign up to read your first newsletter for free today – visit the Substack website and subscribe.
There’s also a list of the top 10 most popular stories on the CarDealerMagazine.co.uk website this week which always makes for interesting reading as you can see what has piqued everyone else’s interest too.
Find it on the Substack website now.