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Car-sharing firm Zipcar confirms end of UK operations, affecting 650,000 customers

  • Zipcar confirms it is ceasing trading in the UK
  • US firm had contacted customer on December 1 to suspend bookings
  • Zipcar was a car-sharing firm that allowed drivers to hire cars

Time 7:55 am, January 19, 2026

Car-sharing company Zipcar is to cease operations, hitting around 650,000 drivers across the UK.

As reported by Car Dealer, on December 1, the US-based company told customers in the UK that it planned to suspend new bookings temporarily at the turn of the year.

The Avis Budget-owned business, which had 71 UK employees at the end of 2024, launched a formal consultation with staff as a result.

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On Friday (Jan 16), in a fresh email to customers, the business said it ‘can now confirm that Zipcar will cease operating in the UK’.

The company added: ‘In accordance with clause 7.5 of the member terms, please take this as your written notice that we will formally close your account in 30 days’ time.

‘It’s not possible to make any new bookings with Zipcar UK at this time, but your account will remain open until February 16.’

It added that customers will be entitled to a pro-rated refund for any remaining periods on current plans or subscriptions, from the start of 2026.

Zipcar said this will be done automatically and will not require any action from users.

Accounts showed that the van and car hire firm saw losses deepen to £5.7m in 2024 after a decrease in customer trips.

Zipcar had been the UK’s largest car-sharing platform.

It previously had Oxford, Cambridge and Bristol, but last year decided to focus on London.

Customers could rent a car by the hour or by the day using the company’s smartphone app.

James Batchelor's avatar

James – or Batch as he’s known – started at Car Dealer in 2010, first as the work experience boy, eventually becoming editor in 2013. He worked for Auto Express as editor-at-large from 2014 and was the face of Carbuyer’s YouTube reviews. In 2020, he went freelance and now writes for a number of national titles and contributes regularly to Car Dealer. In October 2021 he became Car Dealer's associate editor.



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