HYUNDAI has seen such large demand for its ix35 around the world, it’s now offering alternative cars to UK buyers.
The firm says demand for the ix35 ‘has been unprecedented not only across Europe, but also worldwide, placing supply under intense pressure and resulting in long waiting lists for the 2.0-litre diesel derivative in particular.’
So, to keep the 200 longest waiting customers happy, Hyundai is offering the 1.7-litre diesel model ton customers enabling them ‘to own a new 1.7-litre diesel manual ix35 immediately, and run it until their original ix35 2.0-litre diesel is ready.’
Customers can then move to the new 2.0-litre car – all for the price of their original order.
Hyundai has issued a statement on how the offer will work:
Customer buys a 1.7-litre diesel ix35 from their dealership before the end of March – at the same time completing any part exchange they intended.
When the customer’s ix35 2.0-litre diesel they ordered is ready, they can part exchange the 1.7-litre diesel at the price they paid for it, against their new 2.0 diesel – paying only the difference between the price they paid for the 1.7-litre and the price of the new 2.0-litre car as previously agreed with their dealer.
In addition, Hyundai will give the customer £300 to cover costs that may be incurred for arranging finance and insurance on two cars instead of one.
Tony Whitehorn, Hyundai UK’s managing director said: ‘The demand for ix35 and long waiting list demonstrates the popularity of the vehicle, but we are very aware of the inconvenience that these delays are causing our customers.
‘We are doing all we can to improve the situation and constantly looking at ways to alleviate the wait. Customer satisfaction is our priority and we hope that this offer of an alternative ix35 will be attractive for our longest waiting customers.’
The firm has also confirmed it is currently looking at the feasibility of rolling out this offer to other customers.