12:26 pm, July 14, 2026
Buying used cars is always a gamble, but a good provenance check provider can help manage the risk for dealers and consumers alike.
That is why this category is so important – it helps to protect car buyers from any nasty surprises that may arise from cars with questionable histories. It is essential to have an accurate and reliable provenance check partner.
Our highly commended firms – Cap HPI and MotorCheck – both impressed dealers with their speedy and reliable services but in the end one firm streaked clear of the competition.
It is Experian that comes out on top this year, following on from a similar victory last time out.
Explaining what it means to the firm to retain its Provenance Checks title, senior product manager, Steven Wild told Car Dealer: It’s brilliant. It’s really exciting. I think winning it once was great, but to win an important award like this a second time is just amazing.
‘It makes it even better that it’s voted for by our customers. I’m really made up to be talking to you again and to have won for a second year running.
‘At Experian Automotive, I always try to talk to my customers as much as possible to understand how they use the product and what they need from it. I’m always asking people what they do and don’t like, so hopefully those interactions help.
‘I think the product is a great product. We made a lot of changes and we’ve continued that evolution throughout the last year. I really do think we’ve got a great end product that customers like, and we’ll continue talking to customers and moving it forward.’
Looking ahead, Experian says it is now looking to evolve its provenance checking platform over the next 12 months, with a focus on adding more relevant data, improving the customer experience and ensuring dealers have the insight they need to make confident decisions.
The firm says its roadmap has been shaped by ongoing conversations with customers and the changing needs of the automotive market.
‘We’ve got an exciting roadmap with lots of things I’m excited to be doing,’ Wild said. ‘As I say, these have come from conversations with customers, understanding what’s needed.
‘There are always changes in the market, and we always want to make sure that we give a product that helps our customers decide whether they want to transact on a vehicle.
‘It’s important to keep those discussions, make sure that we keep adding relevant data and give a product that our customers want to use.’
