THE UK’s top Citroen dealers and individuals have been celebrated by the manufacturer for their contributions in 2019.
The annual Excellence Awards ceremony – held at Jurys Inn, Hinckley – also provided the first formal engagement for Eurig Druce, Citroen UK’s newly appointed managing director, to address and recognise the achievements of the network.
He was supported by a host of Citroen and Groupe PSA executives as 31 awards were presented for achievements across a number of areas, including sales, aftersales, customer experience and marketing.
The biggest award of the night – Citroen Dealer of the Year – was presented to Elim Citroen of Anglesey, while Sportif Citroen Aylesbury walked away with three awards recognising its efforts in sales, marketing and aftersales customer experience.
Druce, pictured, said: ‘The Citroen Excellence Awards gives us a fantastic opportunity to celebrate success with our dealer partners. Behind every business are individuals working hard daily and delivering outstanding results. Together we form Team Citroen.’
The full list of winners across all the categories was as follows:
Best Sales Team North – Robins and Day Manchester
Best Sales Team South – Sportif Citroen Aylesbury
Best Retail Sales Team North – Park’s East Kilbride
Best Retail Sales Team South – Robins and Day Romford
New Car Retail Sales Person of the Year North – Daniel Cheng
New Car Retail Sales Person of the Year South – Dami Ojo
Business Centre of the Year – Perrys Barnsley
Sales Administrator of the Year North – Ann Mingins
Sales Administrator of the Year South – Hollie Newins
Zone Manager of the Year – Paul Standish
Best Sales Customer Experience Improvement – Arnold Clark Armadale
Best Sales Customer Experience North – Town Centre Automobiles, Sunderland
Best Sales Customer Experience South – Arbury Nuneaton
Best Aftersales Customer Experience Improvement, Small Dealer – Central Garage (Newport)
Best Aftersales Customer Experience Improvement, Large Dealer – Evans Halshaw Leeds
Best Aftersales Customer Experience, Small Dealer – Wilmoths Folkestone
Best Aftersales Customer Experience, Large Dealer – Sportif Citroen Aylesbury
Service Team of the Year North – Swansway Garages
Service Team of the Year South – Robins and Day Hatfield
Highest PSAF PCP Retail Finance League 1 – Wingrove West Road, Newcastle upon Tyne
Highest PSAF PCP Retail Finance League 2 – JC Halliday and Sons, Londonderry
Highest Used PSAF Finance Cases League 1 – Bassetts Swansea
Highest Used PSAF Finance Cases League 2 – Evans Halshaw Darlington
Free2Move Engagement – Robins and Day London West
Social Media Marketing National – Robins and Day Morden
Social Media Marketing Regional – W R Davies (Stafford)
Social Media Marketing Independent – Sportif Citroen Aylesbury
Most Improved Dealer Marketing – Robinsons Citroen Peterborough
New Dealer Partner – Sherwoods Gateshead
Biggest Dealer Improvement – Donnelly Brothers Bangor
Citroen Dealer of the Year – Elim Citroen Anglesey
MORE: Citroen UK announces appointment of new MD
MORE: ‘Survival of the fittest’ – the future facing Citroen’s UK dealer network
MORE: Citroen successfully navigates WLTP and sees retail sales grow
