How the new Jaguar Land Rover showroom in Norwich will look. Image via InchcapeHow the new Jaguar Land Rover showroom in Norwich will look. Image via Inchcape

News

JLR left unable to register cars on new plate day as global IT issue wreaks havoc

  • JLR endures difficult new plate day thanks to IT headaches
  • Bosses say they are working to resolve ‘global IT issues’
  • Problem left firm unable to register cars on the day new 75 plates come into circulation

Time 8:34 am, September 2, 2025

It’s traditionally one of the busiest days of the automotive calendar but a global IT issue left JLR dealers unable to register cars on new plate day.

Yesterday (Sept 1) saw the introduction of the new ’75’ registration, with dealers up and down the country benefitting from a spike in customer demand.

However, for JLR dealers, it was a day filled with headaches after the manufacturer was hit with a ‘cyber incident’.

Advert

Autocar reports that the cause of the issue is currently unknown, and it remains unclear whether the problems will continue into today.

However, what is clear that the technical woes played a major impact on what should have been one of dealers’ busiest days.

One retailer told Autocar that their branch failed to register a single new car all day, despite the showroom remaining open throughout.

In response, a spokesman for JLR said: ‘We are working at pace to resolve global IT issues impacting our business.

‘We will provide an update as appropriate in due course.’

JLR’s owners, Tata Motors, also appeared to confirm the the outage via a submission to the Indian stock exchange yesterday, when it made reference to an ‘IT security incidence’.

The firm provides JLR’s IT services through a subsidiary – Tata Consultancy Services Ltd – having signed a deal back in 2023.

Jack Williams's avatar

Jack joined the Car Dealer team in 2021 as a staff writer. He previously worked as a national newspaper journalist for BNPS Press Agency. He has provided news and motoring stories for a number of national publications including The Sun, The Times and The Daily Mirror.



More stories...

Advert
Server V2