9:20 am, December 22, 2015
CLOSE Brothers Motor Finance has appointed Luke Sugden as credit risk director.
Sugden will be responsible for improving dealer service in reviewing risk and enhancing consumer experience of finance applications.
He will also have a key role in ensuring compliance, both for Close Brothers Motor Finance and its dealer network, in the evolving regulatory environment the industry faces.
James Broadhead, CEO of Close Brothers Motor Finance, said: ‘Since the Financial Conduct Authority assumed responsibilities for the regulation of consumer credit, finance providers and dealers across the industry have been adjusting their operations to ensure consumer expectations are matched, protection is enhanced and compliance is guaranteed.
‘Luke will play a significant role in continuing this work at Close Brothers Motor Finance, as well as further strengthening our dealer servicing.’
Sugden said: ‘Close Brothers Motor Finance is a hugely respected brand and I am delighted to have this opportunity to bring my credit experience and make a difference to the business. I’m relishing the challenge ahead.’
MORE: Ben Garside: The award-winning dealers who are an example to us all
MORE: Ready to download to your iPad – issue 94 of Car Dealer
MORE: Police appeal to public after Dorset dealership break-in
On SuperUnleaded.com: Ford gives us a Christmas present with a drifting Focus RS
