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Close Brothers starts underwriting new finance business again as industry recovers from chaos

  • Close Brothers begins to underwrite new finance business after court ruling
  • Firm is taking a ‘phased return’ to market, two weeks after landmark decision
  • Boss thanks pays tribute to partners and staff for helping company to recover

Time 3:02 pm, November 7, 2024

Close Brothers Motor Finance has resumed underwriting new business, following the controversial Court of Appeal ruling which sparked chaos at the end of last month.

The firm stopped offering new motor finance almost a fortnight ago on October 25, when judges sided with consumers in a highly contentious case against the lender.

The move sparked panic in the industry, with several other finance providers pulling out of the market, leaving customers and dealers alike unsure of how sales were going to be completed.


Now however, the firm says it has begun a ‘phased return to the writing of new UK motor finance business’

Bosses say that the outfit first  resumed writing new business with selected partners on Saturday (Nov 2) and are now looking to switch on new business with all third party partners.

Confirming the news, Seán Kemple, CEO of Motor UK and Retail Finance Ireland, said, ‘The Hopcraft Court of Appeal judgment led to a unique situation that meant unprecedented change was needed, almost immediately.


‘We took the difficult decision to pause lending for the right reasons, to keep our customers, partners and our business safe.

‘I want to say a special thank you to my colleagues for reacting so quickly to the new requirements for commission disclosure, working night and day to develop an effective solution very quickly.

‘The judgment has meant process changes across the industry, and I’m also very grateful to our partners for their support, patience and for getting to grips with new ways of working so quickly.’

The Finance Commission Story So Far

Earlier this week, Car Dealer reported that Close Brothers had been put on ‘Rating Watch Negative’, meaning its credit rating could be downgraded as a result of the current situation.

The company also saw its share price plummet in the immediate aftermath of the ruling, before making a partial recovery later in the day.

As well as Close Brothers, the likes of Honda and and MotoNovo also paused new finance business.

Jack Williams's avatar

Jack joined the Car Dealer team in 2021 as a staff writer. He previously worked as a national newspaper journalist for BNPS Press Agency. He has provided news and motoring stories for a number of national publications including The Sun, The Times and The Daily Mirror.



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