Martins Group redevelops its Camberley VW dealership

Time 10:03 am, July 1, 2016

MARTINS Group has started work on the redevelopment of its Volkswagen site in Camberley, Surrey.

Scheduled to be completed by the end of the year, it will be ‘business as usual’ during this time.

Martins Group, who took over the site from Whites in 2005, operates two facilities in Camberley offering Volkswagen sales and separate aftersales. During the redevelopment project, employees will work from the current showroom until the new one is finished to ensure customers experience minimal disruption. When the new showroom is ready, the current one will be demolished.

Camberley previous building before build started

The old building before work started

Terry Handley, group chief executive, said: ‘We are very excited that building work has started at our Camberley dealership. The new showroom will move Martins in line with the latest Volkswagen retail sales environment.

‘We recognise the changing buying habits of our customers, and our new showroom will enable us to showcase the ever growing Volkswagen range.’

The new retail area will have a spacious, modern feel and include the latest integrated digital technology. There will be a large customer waiting hospitality area with sofas, wide-screen TVs linked to the sales executives’ iPads and all-weather valeting on site.

Handley said: ‘Volkswagen’s new retail concept has been designed to enhance the customer experience.

‘This fits perfectly with our values and ethos – we aim to provide a warm welcome and excellent customer service at all times, from sales through to aftersales, body shop and repairs.’

Our home page picture shows work under way at the site this week.

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Dave Brown's avatar

Dave, production editor on Car Dealer Magazine, is a journalist with more than 30 years' experience in the worlds of newspapers, magazines and public relations.

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