2:27 am, March 28, 2011
A SALES executive is celebrating after winning an exclusive annual award for the second successive year.
Simon Davis, who works at Bury’s Volkswagen retailer, Smith Knight Fay, was presented with the prize of ‘sales executive of the year’ for the 13 northern branches of Inchcape’s Volkswagen retailers.
The 29-year-old beat off competition from more than 70 colleagues to secure the award that is given to the sales executive who receives the most amount of customer satisfaction, delivers a service in line with company standards and sells the most amount of vehicles.
Davis said: ‘I can’t believe to have won this award again and I’m delighted customers think of me so highly.
‘Customer satisfaction is my main priority, as without customers you have no business.
‘I thoroughly enjoy my job and look forward to defending my title this year.”
In 2010 Davis sold 364 cars, more than 20 per cent more than in 2009. His customer satisfaction rating is one of the highest in the UK, with 97 per cent of his customers completely satisfied with the service they received.
Smith Knight Fay Volkswagen’s brand manager, Steve Thomas, said: ‘Amazingly Simon has been working in the automotive industry for just over two years, but he is clearly a positive role model for other sales executives.
‘Many of his customers recommend him to their friends and family so he obviously deserves this award.
‘In the current economic climate, it’s vital for businesses to ensure consumers are pleased with the service they receive.’
