Almost 100 per cent of Honda customers give their dealership the thumbs-up

Time 9:34 am, May 2, 2017

HONDA has received a resounding seal of approval from its customers via the feedback website Reevoo.

An impressive 97 per cent of customers on the site would recommend the Honda dealership they visited.

Revoo collects honest and independent reviews that represent real-life customer experiences – for Honda, it is the sales experience they are reviewing.

Honda dealerships scored exceptionally well, with many receiving 100 per cent customer recommendations.

As well as the launch of the 10th-generation Civic, a number of dealerships have refurbished their showrooms over the past 12 months, transforming themselves into state-of-the-art retail stores.

Phil Webb, head of cars at Honda UK, said: ‘We’re thrilled that our dealers’ commitment has been reflected with these positives scores. It is testament to the hard work they put in to provide excellent customer satisfaction.

‘Honda prides itself on its relationships with customers, whether they’ve owned a Honda for years, or are looking to buy their first one. Our aim is to always provide a positive and enjoyable buying experience, so we are proud that our dealers have had this acknowledged by their customers.’

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Dave Brown's avatar

Dave, production editor on Car Dealer Magazine, is a journalist with more than 30 years' experience in the worlds of newspapers, magazines and public relations.

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