Perrys partners with Cap HPI to improve part-exchange process

Time 4 years ago

PERRYS has teamed up with Cap HPI to develop a new appraisal tool aimed at improving the part-exchange process for customers.

The vehicle inspection and assessment app, which is compatible with iOS and Android devices, runs a full HPI provenance check against any vehicle that is entered, compiling a listing comprising technical information, specification and full options.

The app can store images of vehicles, as well as letting dealers access car valuation data and obtain a digital signature from customers. It is fully DMS-integrated, providing a simple process with one key entry and all data gathered in a single place.

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Darren Ardon, managing director of Perrys Motor Sales, said: ‘The new app will save time and money, give us real-time access to big data and provide a better customer experience. The paper-based process of vehicle appraisal is old-fashioned and we wanted a digital solution to standardise the function across all sites.

‘As part of Solera, Cap HPI has the resources to deliver an industry-leading solution at speed. Combine this experience with great data and an understanding of the requirements of motor retail, and they are the obvious choice. The new app provides a more robust solution for our customers and a seamless part-exchange experience.’

Wendy Swaine, head of motor retail at Cap HPI, said: ‘Cap HPI worked closely with Perrys to develop a digital data-led solution to improve the vehicle appraisal process. The new system will enhance the customer experience at Perrys, giving customers a better experience and reducing both risk and cost in the dealership.

‘The unique product development creates new revenue opportunities, enabling Perrys to buy and sell more efficiently, effectively and profitably.’

She added: ‘This is the first of a number of groundbreaking initiatives we will be rolling out over the coming months, working across the industry with auction groups, retailers and finance operators.’

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